Hello & welcome to a new flight report. In the last flight reports, I shared with you how my Manila to Singapore & Singapore to Amsterdam flights with Singapore Airlines went. I flew with this Skytrax 5-star rated airline & I definitely had a great time. My journey to Singapore was fast & on time & my 13-hour flight to Amsterdam didn’t feel that long.
Today, I will share with you details about my first ever flight with a European airline. After spending 5 days around The Netherlands & 4 full days around Belgium, I hopped on a 65-minute flight from Brussels Airport (of course in Brussels) to Václav Havel Airport in Prague, Czech Republic. I flew with Belgium’s flag carrier, Brussels Airlines. I will give you details about the airlines & how this 65-minute international flight went.
Brussels Airlines
Brussels Airlines is Belgium’s national airline & the country’s largest airline. It is part of the Lufthansa Group, which also owns airlines such as Lufthansa, Swiss International Airlines, Eurowings & Austrian Airlines. The airline flies to over 100 destinations across Europe, North America, Africa & Middle East. Its (all) Airbus fleet consists of 10 Airbus A330s, 17 Airbus A320s & 22 Airbus A319s.
Brussels Airlines’ base airport is Brussels Airport, about 20 minutes from the Brussels city center. The airline adopts Lufthansa’s frequent flyer program – Miles & More & is also a member of Star Alliance group.
Airfare
Brussels Airlines offers their inter-Europe fares in 4 classes. Its European flights follow the low-cost carrier model where the cheapest fare only includes the a randomly assigned seat in the flight & a carry-on baggage. All other add-ons come with a free. Fares go higher as soon as you avail more services. Check out the image below for Brussels Airlines’ fare types. Please take note that their medium & long-haul flights use the Economy (with 3 variants) & Business class format.
I availed the Light&Relax fare option & paid €67,40 for this one-way flight. The non-refundable fare includes a regular seat, 23 kilograms check in baggage allowance & 12 kilograms carry-on allowance. It also includes a free change to an earlier flight as long as it’s on the same fare class. Food & drinks are for sale during the flight. I booked my tickets 4 months before the flight & I think it’s still cheap in European aviation standards.
Flight & Aircraft Information
Brussels Airlines operated this flight from Brussels (BRU) to Prague (PRG) with an 18-year old Airbus A320-214 aircraft. This aircraft, with registration OO-SNB, has been with the airline since May 2011. The plane is named Rackham & sports such black livery – patterned after the shark submarine from the famous Belgian comic series, The Adventures of Tintin. The plane has 180 seats in on a 3-3 configuration over 30 rows. Bizz&Class passengers occupy the front row seats.
The flight to Prague took 1 hour & 16 minutes with the first few & the last minutes used for taxiing. The flight itself (from take-off to touch down) took only 1 hour & 5 minutes (65 minutes). We left the gate in Brussels on time & arrived Prague a few minutes early. The flight went smooth – no turbulence happened given the rainy weather in both cities.
Check In, Baggage & Boarding
Check in process for this Brussels Airlines flight was fast & efficient. I scanned my passport & got my boarding pass from the self-check in kiosk. I went to the automatic bag drop counters to check in my luggage. I placed my bag in the counter, scanned my passport, got my bag tag & placed it around my luggage handle. The machine got my luggage & I got it back when I arrived in Prague. This process took me less than 5 minutes; that includes the short queue in the bag-drop counters. Security check also didn’t take long – it was quick & easy.
Baggage allowance for Brussels Airlines’s European flights based on the fare types. The Light&Relax fare I bought included a 23-kilogram check in baggage allowance for this flight. This is on top of the 12-kilogram carry-on baggage allocated for every passenger. The airline’s carry-on baggage allowance is very generous compared to the 7-kilogram allowance I’m used to here in the Philippines.
The airline boards the passengers based on fare types. The Bizz&Class & Flex&Fast passengers boarded the plane first & the Light&Relax & Check&Go passengers followed. The boarding process didn’t take long; it only took us 20 minutes to board the plane. One thing I noted in this flight (probably an airport thing) was that the boarding gate was announced an hour before the flight. It was the first time I had that case but not really an issue.
Seat, In-flight Meals & Entertainment
There isn’t much to talk about in terms of seats, in-flight meals & entertainment. The aircraft has standard leather seats. The leg room was okay (for me) but can be too tight for taller people. Each seat has a small storage space by the knees. In-flight magazines & safety cards were placed in a small pocket in front of the passenger. The seats had no USB ports & power outlets. Its layout is almost similar to the seats of Asian low-cost carriers.
The crew offered in-flight snacks & beverages for a fee. Passengers can buy snacks after the pilot switches off the seat belt sign. The in-flight menu is available in the seat pocket in front of the passenger. Brussels Airlines do not offer in-flight entertainment for its inter-Europe flights – no person entertainment screens or mobile entertainment options. It has pretty basic flight features.
Lavatory
I didn’t have the chance to visit the lavatory on this 18-year old aircraft. I got a window seat (seat 9F) & I didn’t feel the need to visit the lavatory on this short flight. I reckon its features are basic; I just hope they maintained it well over the years.
Cabin Crew Service
The Brussels Airlines cabin crew service were alright. They helped the passengers that need help in putting bags in the overhead cabin. They entertained questions from the passengers. They were in all smiles selling food & drinks to the passengers. They also took care of the minor who flew by himself to Prague – the crew assisted the kid from check in, to boarding up until inside the plane. They even gave him a snack & assisted him in Prague until he got reunited with his parents. Cabin crew service was not outstanding but not bad either. They deserve more praise for the way they took care of the minor passenger.
Verdict
Overall, this Brussels Airlines flight from Brussels, Belgium to Prague, Czech Republic was alright. It was my first European airline & it didn’t disappoint. I did some research & watch trip reports on Brussels Airlines & European airlines prior to the flight so I know what to expect in the flight. I cannot compare this flag carrier with the likes of Singapore Airlines or Philippine Airlines. Brussels Airlines’ European flights are somewhat the same with low-cost airline flights here in Asia.
This flight was cheap considering its cost & the European living standards. Every add-on has a price tag & of course, you get what you pay for. The Light&Relax fare’s 23 kilograms baggage allowance is already a win for me. I’d like to highlight the generous 12-kilogram carry-on baggage allowance. Thank you, Brussels Airlines!
My ground experience in Brussels Airport was excellent. All processes were fast & efficient. I finished check in & security check in minutes. The hard product was alright – seats were okay & the leg room was standard. The aircraft was 18-years old & somewhat didn’t smell well during boarding. The bad smell eventually disappeared when the pilot turned the engines on. The soft product was standard & simple – on time boarding & flight departure, earlier flight arrival, normal cabin crew service & services for additional fees. Flight announcements were made in English, French & Flemish languages.
Will I fly Brussels Airline again? Maybe yes, maybe no depending on the fare. If I get the same low fare value for an hour flight, then yes. If there’s another airline who flies the same route & offers better hard & soft product for a few extra euros, I might opt for that airline. Will I recommend Brussels Airlines to you guys? Of course, especially when its cheaper & more valuable than European low-cost carriers. Trust me, I had a good flight in an old aircraft – very basic on-board service but excellent ground experience. I’d also like to try their medium & long-haul flights in the future.
In case you want to know the specific details of this flight, check out the list below:
Airline: Brussels Airlines
Flight Date: 1 November 2019
Flight Number: SN 2811
Route: Brussesls (BRU) to Prague (PRG)
Duration: 1:16 hours
Seat Number: 9F
Aircraft: Airbus A320-214
Aircraft Registration: OO-SNB
Aircraft Engine: 2 x CFM International Jet Engines
Age: 18 years old
Year Delivered: 2001 (Delivered to Brussels Airlines 2011)
Have you ever flown Brussels Airlines in the past? How was your in-flight experience with them? Will you fly them again? What’s your favorite European airline & why? Share your thoughts & experiences in the comments below. Do you have any questions about this flight? Feel free to send those questions via e-mail to contact@thewkndtravel.com. By the way, please help me promote my social media platforms – Facebook & Instagram.
Thanks for joining me today’s flight report! Watch out for my posts about Prague & Czech Republic in my Going Solo in Europe series.
PS. Photos were taken using my HTC U11.