During the pandemic, Cebu Pacific Air, the country’s leading carrier, introduced the CEB Super Pass—a travel voucher product that has grown in popularity over the years. Its appeal reached new heights when the airline released 1,000,000 passes during their most recent Super Pass sale.
Back in 2022, I wrote about the CEB Super Pass and mentioned that it was worth buying, especially if you planned to use it across the airline’s extensive domestic network. Today, I will take a deeper dive into the product. Three years later, is the CEB Super Pass still worth it in 2025? Read on to find out.
Disclaimer: This write-up is not paid for or sponsored by Cebu Pacific Air. It is an independent review by the author.
CEB Super Pass
The CEB Super Pass is a one-time-use voucher that you buy in advance. It lets you book a Cebu Pacific domestic flight anywhere from 30 days to 7 days before your travel date. These vouchers are usually sold during special promos and are valid for a little over a year.
How much is the CEB Super Pass?
Cebu Pacific last sold the CEB Super Pass in November 2024. Each pass was priced at ₱502.88. The base fare was just ₱99 per way, but once you add the airline’s booking fee and VAT, the total came out to a little over ₱500 per pass.
The CEB Super Pass is a special offer that Cebu Pacific releases from time to time. When it first launched during the pandemic, it was offered twice a year. Later, it became more of a once-a-year thing. The most recent sale happened in late November 2024—and as of now, there is no word on when the next one will be.
Buying a CEB Super Pass (when it is available) is super easy. Just go to the airline’s Super Pass page, log in to your account, and click ‘Buy.’ Choose how many passes you want, enter the name of the passenger each pass will be assigned to, and then proceed to payment to complete the purchase.
Redeeming your Super Pass is just as easy as buying one. First, log in to your Cebu Pacific account. Then select how many vouchers you want to use—one for a one-way flight, two for a round trip. After that, search for your chosen domestic route and look for flights marked with a ★CEB Super Pass tag. Pick your flight, fill in the passenger details, pay any remaining fees, and wait for your itinerary to be emailed to you.
A few things to remember: you can only redeem a Super Pass between 30 and 7 days before your flight. The ★CEB Super Pass flights go live at exactly 8:00 AM, and availability is first-come, first-served. These seats also are not usually offered during peak travel dates.
Is CEB Super Pass still worth it in 2025?
There has been a lot of talk about the Super Pass ever since Cebu Pacific released 1 million of them in November 2024. With that many people holding onto these passes, it has become harder to actually redeem one. In my experience, you need to be ready to book your flight right at 8:00 AM, exactly 30 days before your planned trip. On many routes, the Super Pass slots are gone within the same day.
Back in 2022, I was a big fan of the CEB Super Pass and said it was absolutely worth it. Three years later, I cannot say the same for everyone. Whether it is worth it or not really depends on the kind of traveler you are. For me, it is still a good deal—but that might not be the case for everyone.
If you have a fixed schedule and can commit to booking exactly 30 days in advance, then the Super Pass can still save you money. But if your travel plans are more flexible or last-minute, you might be better off waiting for Cebu Pacific’s ₱1 or ₱88 base fare promos, or even their random seat sales—which are often easier to book and just as affordable.
In the end, the CEB Super Pass is not for everyone. The best approach is to understand how it works and decide if it fits your travel style before buying.
Did you purchase the CEB Super Pass in November 2024? Were you able to redeem any of your passes, or did you encounter difficulties finding a domestic flight that suited your schedule? I’d love to hear about your experience—feel free to share in the comments below! If you have any questions about the product, you can reach me via email at contact@thewkndtravel.com. I’m always happy to chat and help!
Thanks for joining in today’s 2025 CEB Super Pass review! Before you go, I’d really appreciate it if you could like and follow my social media pages – Facebook and Instagram. This helps expand my reach and keeps you updated with the latest blog posts, itineraries, Hostel of the Day features, and flight reports on the website. Thanks again, and see you next time!
After deplaning from my Singapore Airlines Flight SQ 107 from Singapore to Kuala Lumpur, I immediately walked to the assigned gate for my onward flight to Manila. This Singapore to Manila SQ 916 flight on Singapore Airlines will be the subject of today’s flight report. Join me as I share with you details about this excellent but turbulent flight back home.
Singapore Airlines
Singapore Airlines is Singapore’s national carrier. This award-winning world class airline is based in one of the world’s best airports – Singapore Changi Airport. The airline starred as Malayan Airways in 1947; it then re-branded & commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers & the number of international passengers carried worldwide.
The airline currently flies to over 60 destinations in more than 30 countries across 5 continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.
Singapore Airline flies a modern aircraft fleet consisting of Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max & Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator with 60 currently in service & 5 more on order. 7 of the 60 Airbus A350’s in service have the ultra-long range (ULR) premium (only business & premium economy class) configuration. These ULRs are mostly used in the North America routes.
Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities & services you can think of. All SQ tickets include free check-in baggage, meals & in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance – one of the world’s biggest airline alliance networks.
This SQ 916 flight from Singapore to Manila was part of a 4-sector ticket from Manila to Kuala Lumpur & back on Singapore Airlines. The return ticket cost me US$147.69 + 7,665 KrisFlyer miles I earned during my Singapore Airlines flights to Europe in 2019.
My bank charged me ₱7,926.12 including foreign currency conversion charges. This return ticket includes 25 kilograms check-in baggage allowance, 7 kilograms carry-on allowance, inflight meals & snacks, personal entertainment screens on 3 of 4 flights & a 5-star flight experience with well-trained & passionate cabin crew on all 4 sectors or flights.
This return ticket was a great deal considering it was booked a month prior to the scheduled flights. It also gave me all the benefits of a full-service airline. Believe it or not, return tickets on Philippines-based low-cost carriers were more expensive than this SQ ticket!
A few months ago, the Philippine government relaxed entry requirements for those who want to travel to or go home to the country. The requirements differ based on the individual’s vaccination status.
Fully-vaccinated passengers who have received a booster dose are exempted from providing a negative antigen or RT-PCR test result. They only need to provide their vaccination certificate issued by the respective health authorities. Fully-vaccinated passengers who have not received a booster dose need to present a negative antigen test result taken 24 hours before departure.
Unvaccinated or partially-vaccinated individuals need to present a negative RT-PCR result taken 48 hours before the departure or a negative antigen test result taken 24 hours before the flight. They also need to undergo facility-based quarantine, take a test on the 5th day & if negative, continue quarantine at home until 14th day from arrival.
On top of these vaccination or test requirements, all incoming passengers, regardless of nationality, need to register on the One Health Pass website 72 hours before the flight. He/she must also save a printed or digital copy of the QR code at the end of the form.
Please take note that some nationalities still require additional requirements such as a visa (if needed) or proof of onward ticket when entering the Philippines. These requirements can be changed anytime. It’s always best to check the Covid-19 Travel Information page of the airline you’ll be flying with to the Philippines.
Before The Flight
A few days after booking the flight, Singapore Airlines sent an e-mail reminder to check the updated travel requirements of the chosen destination. The e-mail included helpful links where I need to check the updated protocols for both transit area & destination.
Fast forward to a few days before the flight, the airline sent an e-mail about mySQupgrade. It is their instant upgrade program for economy class passengers who want to pay for a business class seat on that specific flight. I didn’t bother to check the minimum upgrade price because I don’t have the funds for it.
48 hours before my Kuala Lumpur to Singapore flight, the Singapore Airlines mobile application notified me that check-in is now available for both flights. I immediately checked-in & chose my seats for both Kuala Lumpur to Singapore & this Singapore to Manila flights. Singapore Airlines allows their passengers to choose their preferred seats for free during the online check-in process.
Flight Information
This Singapore to Manila flight was operated by a 6.5-month-old (at the time of the flight) Airbus A350-900 aircraft. The aircraft, which was delivered to Singapore Airlines in January 2022, has the two-class regional configuration consisting of 40 lie-flat business class seats & 263 standard economy class seats.
SQ 916 took off from Singapore Changi International Airport (SIN) at exactly 1:48pm & landed at Ninoy Aquino International Airport (MNL) at 5:13pm. The flight had a smooth & quiet take-off & landing but also had a very turbulent journey up in the air. It experienced several turbulences throughout the 3.5-hour flight. The whole journey from Singapore to Manila took 3 hours & 25 minutes.
Ground & Airport Experience
This Singapore to Manila flight on SQ 916 is a continuation of my Kuala Lumpur to Singapore flight. I did not clear immigration in Singapore & only stayed airside at Singapore Changi Airport.
CHANGI AIRPORT TRANSIT EXPERIENCE
Transit at Singapore Changi Airport is back to pre-pandemic times. The airport does not require a negative Covid-19 test or proof of vaccination during transit. The only requirement they have for transit passengers is to have both flights (to Singapore & out of Singapore) under the same ticket or itinerary & have the passenger’s baggage tagged from the airport of origin to the final country or airport of destination.
My flight back to Manila was booked under the same itinerary. I checked in for both Kuala Lumpur to Singapore & Singapore to Manila flights in Kuala Lumpur. I also had my check-in luggage tagged from Kuala Lumpur International Airport to my final destination, Ninoy Aquino International Airport in Manila, Philippines.
SQ 107 from Kuala Lumpur arrived a few minutes behind schedule. After disembarking from the Boeing 737 Max 8 aircraft, I immediately headed to Terminal 3 Gate B9 to board this flight to Manila. Unfortunately, I didn’t have time to go around Terminal 3 on this short connection. This transit experience was seamless & hassle-free.
PRE-DEPARTURE
I submitted myself & my carry-on bag for a final security check at the doors of Gate B9 & went to the staff counter to request a seat change. I mentioned in my SQ 107 flight report that I tried to request a seat change during check-in at KLIA. I was advised by the check-in agent that the system doesn’t allow her to do it & mentioned that I can request this in Singapore before I board the flight to Manila. I went to the flight staff & was immediately granted a new seat at the 2nd to the last row – 69B.
I went to the pre-departure area, took a seat & enjoyed the view of the beautiful Airbus A350-900 aircraft that will fly us to Manila. Ah, such a beautiful plane!
BOARDING
At exactly 12:58pm, the ground staff called all business class passengers & status holders to board the aircraft to Manila. 2 minutes later, they called all economy class passengers seated at the rear part of the cabin (that’s us) to board the plane. Shortly after our batch, those seated in the forward economy cabin boarded the plane last. Boarding was done by group & took 28 minutes to finish. The cabin crew closed the aircraft doors at 12:28pm.
Inflight Hard & Soft Product
SEAT FEATURES
This Singapore to Manila flight was operated by one of Singapore Airlines’ newest Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats & 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch & 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces & a large tray table.
Business Class SeatEconomy Class Seats
Economy class seats have a seat pitch of 28 inches & seat width of 18 inches – slightly bigger than the Boeing 787-10’s 17.5 inches seat width. Each seat comes with a spacious leg room, an adjustable headrest & a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a fold-able tray table with mirror, a coat hook, small storage space below the screen, a fold-able cup holder, a USB charging outlet & a universal power outlet in between seats. Pillows, blankets, face masks & disinfectant surface wipes are now available by request.
The seats on this Airbus A350 aircraft are complete & comfortable enough for a short-haul international flight. It has more than what a normal economy class passenger needs for a 3-hour flight.
INFLIGHT MEAL
Singapore Airlines served complimentary hot meals on this 3-hour flight to Manila. The airline has removed the physical menu cards & integrated the whole food & drink information in the flight’s onboard connectivity service. Passengers had the option to choose between Herb Crusted Fish Fillet & Roasted Chicken Rice. The main dish came with a bread roll & butter, ice cream & a drink of choice – coffee, tea, wine, beer, water or juice. The crew went around again to offer a second round of drinks & offered water, coffee & tea to those who want. Check out the full menu below.
I admire the airline for using metal cutlery & recyclable food containers during the meal service. It helps a lot in eliminating solid waste; it is environment-friendly. I hope they can find a sustainable alternative to plastic cups.
I chose the roasted chicken rice meal with a glass of red wine & enjoyed it. The rice, chicken & vegetable portions were just right. For dessert, we had Udders Dark Chocolate ice cream. The ice cream was thick & tasty; it was probably the star of the lunch service.
Immediately after the meal service, I asked for roasted nuts to help me finish my small glass of red wine. After this, I asked for the airline’s signature cocktail, Singapore Sling. I think I had 2 more glasses of this drink paired with their roasted cashew & almonds. Don’t worry, I didn’t feel tipsy or what.
INFLIGHT ENTERTAINMENT
Krisworld, Singapore Airline’s entertainment system, offers thousands of options to choose from. They have hundreds of movies & TV shows to watch, thousands of songs to listen to, games to play & a few local media content to check out. All these options can be accessed via the touch screen personal entertainment screens found in front of every seat. The touch screen screens were responsive & easy to navigate. It also showed the flight path & even details of onward connecting flights. The provided earphones were alright. They aren’t noise canceling but they did its job.
Krisworld also gives frequent flyers the option to personalize their experience. The system asks for the passengers KrisFlyer membership number & then shows the passenger’s favorites or the last song, movie to television show he/she watched / left unfinished. I hope Singapore Airlines install cameras in their A350’s which passengers can access / view during flights.
INFLIGHT CONNECTIVITY
Singapore Airlines offered Wi-Fi service on this flight. PPS Club members & business class passengers are given 100MB of data to use up during the flight. The airline also gives complimentary 2 hours of messaging service to KrisFlyer members in economy class. Non-members can opt to either register to KrisFlyer to avail of the data plans on board.
Sad to say this, but the Wi-Fi on this flight was close to not working. I had to try a lot of times before having access to the inflight food & drinks menu. I didn’t get to use the free 2-hour messaging service because I always got the ‘network error’ or ‘service unavailable’ notification.
LAVATORY
The rear lavatory on this Airbus A350 was spotless & well-maintained. It was clean; it had the amenities needed for a 3-hour flight. The sink had cold & warm water & had hand soap & tissue beside it. The lavatory console had a moisturizing hand lotion & the drawer had more amenities.
Cabin Crew Service
The cabin crew service on this flight was excellent. The cabin crew welcomed all passengers with their best smiles & wished us a pleasant & enjoyable flight. Upon arriving at my seat, I saw that the tray table had leftover crumbs. I notified one of the cabin attendants in the back. The cabin attendant apologized & immediately got back to me with disinfectant wipes & tissue.
The crew had to pause meal service a few times due to turbulence. They kept apologizing to the passengers every time the meal service was halted. They continued with the meal service after the turbulences. The guy who served my meal was polite & attentive. He asked what meal & drink options I preferred & gladly served it.
After the meal service, I asked for a glass of Singapore Sling. The cabin attendant misunderstood it, & thought I asked for a Bloody Mary. She came back & apologized that they don’t have Bloody Mary onboard; she also immediately offered to mix a special drink for me. I told her that I actually requested for Singapore Sling. She again apologized & came back with my requested drink with 2 packs of roasted nuts. Lovely!
Several members of the flight crew went around the cabin throughout the flight & attended to every passenger’s requests. They even went around & offered glasses of water to those who want.
The assigned crew on this flight showed true Singaporean hospitality. They served the passengers with their best smiles & catered to every request throughout the flight. They made sure that passengers had an enjoyable flight onboard Singapore Airlines. Their top-notch service made the flying experience a lot better. Cheers to the crew on this flight!
Disembarkation & Baggage Claim
All passengers disembarked in an orderly manner. The ground staff checked every passenger’s One Health Pass QR code & instructed where to fall in line for verification / scanning. Immigration didn’t take long & check-in bags were available as soon as we arrived at the baggage claim hall. Believe it or not, I finished the whole arrival process (from stepping out of the plane to the arrivals area) in less than 10 minutes.
Final Thoughts
It was another excellent flight with Singapore Airlines. Both the hard & soft products stood out on this 3.5-hour flight from Singapore to Manila onboard their new Airbus 350-900 aircraft. I’d like to point out a few things that actually made this experience a great one.
First, the transit experience at Singapore Changi Airport was seamless. No requirements, no whatsoever. I just went from one airport gate to the other. Second, both the ground staff & cabin crew provided excellent service. The ground attendants in Kuala Lumpur & Singapore were polite & accommodating. Those in Singapore station even allowed me to change seats last minute. The cabin crew teams onboard the flight were hospitable & service-oriented.
Third, Singapore Airlines’ hard product on the Airbus A350-900 is modern & solid. The seats are comfortable; they have good leg space. The personal entertainment screens area big; it has thousands of entertainment options to choose from. The cabin also feels very spacious.
The airline’s soft product on this flight was as awesome as the hard product. Cabin crew service, as mentioned above, was top-notch. The inflight meal portions were just right. They also offered a long list of drinks for economy class passengers. I particularly liked the dark chocolate ice cream offered as dessert. Lastly, I also noticed the airline’s sustainable efforts by using recyclable food containers, providing metal cutlery & getting rid of physical menus.
This flight was not perfect. It also had some drawbacks which I hope the airline can improve on. First, the onboard Wi-Fi was close to not working. It only worked when I tried to access the inflight menu. Second, the airline still uses plastic cups for the drink service – particularly for water, wine & other alcoholic beverages in economy class. I hope they can find an environment-friendly alternative for it.
Third, I somehow felt a downsize in economy class service compared to how it was before the pandemic. Pillows & blankets are no longer provided to every seat & the towel service in economy class has stopped. I hope they can find a way to re-introduce them in the future. Lastly, not entirely the airline’s fault, but this flight was very turbulent. The meal service had to stop several times due to turbulence. I think the seatbelt sign was turned on for more than an hour in total. The frequent turbulence somehow affected the overall experience on this flight to Manila.
Putting these aside, I still enjoyed this flight with Singapore Airlines. I wish the flight time from Singapore to Manila was longer than 3.5 hours. Will I fly them again in the future? Definitely! In fact, I am already considering taking them again for another set of flights for next year.
Here are some geeky details about this excellent 3.5-hour hop from Singapore to Manila:
Airline: Singapore Airlines Flight Date: 7 July 2022 Flight Number: SQ 916 Route: Singapore (SIN) to Manila, Philippines (MNL) Duration: 3 hours & 25 minutes Seat Number: 69B Aircraft: Airbus A350-900 Aircraft Registration: 9V-SHW Engines: 2 x Rolls-Royce Trent XWB Age: 6.5-month-old Delivered: January 2022
Have you flown with Singapore Airlines recently? How was your flight? Please share details about your experience in the comments section below. Do you have questions about this flight or anything related to the airline? You may post them below or send them to me via e-mail to contact@thewkndtravel.com if you are shy to comment.
Thank you for joining me in today’s trip report. If you’re interested in my previous flight reports, feel free to check them out under the flight report category. I hope you’ll look forward to the next one. Also, before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!
You read the title right! After 31 months of being in the Philippines, I finally flew out of the country again. The last time I went out of the Philippines was when I flew to Europe in 2019 via Singapore. Believe it or not, my last flight out of the country was also on Singapore AirlinesSQ 915 back in October 2019. How does this recent SQ 915 flight compare to the pre-pandemic Singapore Airlines flight experience? We’ll find out in this flight report!
Singapore Airlines
Singapore Airlines is Singapore’s national carrier. This award-winning world class airline is based in one of the world’s best airports – Singapore Changi Airport. The airline starred as Malayan Airways in 1947; it then re-branded & commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers & the number of international passengers carried worldwide.
The airline currently flies to over 60 destinations in more than 30 countries across 5 continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.
Singapore Airline flies a modern aircraft fleet consisting of Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max & Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator with 60 currently in service & 5 more on order. 7 of the 60 Airbus A350’s in service have the ultra-long range (ULR) premium (only business & premium economy class) configuration. These ULRs are mostly used in the North America routes.
Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities & services you can think of. All SQ tickets include free check-in baggage, meals & in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance – one of the world’s biggest airline alliance networks.
Late May 2022, I randomly saw an affordable ticket to Kuala Lumpur on Singapore Airlines for travel within 30 days. With borders now opening & Malaysia dropping the test entry requirements, I decided to immediately book this ticket to Kuala Lumpur.
The return ticket initially cost US$199.70. I used up my KrisFlyer miles (earned when I flew with Singapore Airlines to Europe in 2019) before they expire in the next 12 months. The ticket price went down to just US$146.69 including 7,665 redeemed KrisFlyer miles.
The ticket included 4 flights in economy class – Manila to Singapore, Singapore to Kuala Lumpur, Kuala Lumpur to Singapore & Singapore to Manila – with 1.5-hour layovers at Singapore Changi Airport both ways. The ticket also includes 25-kilogram baggage allowance on all sectors, inflight meals & snacks & even inflight entertainment on board.
My bank charged me ₱7,926.12 including foreign currency conversion charges. It was a really good deal from Singapore Airlines considering the current world market situation & inflated fuel prices. For context, other airlines’ ticket prices were around ₱10,000 to ₱15,000 return at the time of booking this SQ ticket. Some of these airlines don’t even include baggage & meals in the ticket prices.
Travel Requirements
I am only transiting at Singapore Changi Airport & I’m flying to Kuala Lumpur afterwards. On the day of the flight, Singapore does not have any requirements for transiting passengers as long as the passenger has an onward connecting flight under the same booking reference number. Those with split bookings will be required to fulfill the entry requirements of Singapore. Check out the requirements for my flight to Kuala Lumpur & transit in Singapore as per the airline’s website a day before this flight.
Days after I booked my flight, Singapore Airlines sent an e-mail reminding me to check the entry & transit requirements for my trip. The e-mail had links where I could check the entry protocols for each flight.
3 days before my flight, the airline sent an e-mail informing me about mySQupgrade. It is their instant upgrade program from economy to business class for a hefty price. The instant upgrade offer cost around ₱30,000 – almost 4 times the price of my return ticket. I did not avail of this upgrade offer.
2 days before this flight, the Singapore Air mobile application notified me that my flight is already open for online check-in. I immediately checked-in for my flight to Singapore & onward flight to Kuala Lumpur & chose forward section seats for both flights. The airline allows passengers to choose their seats for free during online check-in.
Flight Information
This Manila to Singapore Singapore Airlines flight was operated by an Airbus A350-900 aircraft delivered in February 2021. This A350 has the airline’s 2-class regional configuration with 40 seats in business class & 263 seats in economy class.
The flight departed Manila at exactly 8:00am from Runway 06/24 & landed Singapore Changi Airport at 10:58am. It only took 2 hours & 58 minutes to reach Singapore. The flight was generally quiet & stable; not much turbulence happened.
Airport & Ground Experience
AIRPORT CHECK-IN
Singapore Airlines segregated check-in counters per cabin class & frequent flyer status. KrisFlyer & Star Alliance status holders & business class passengers have dedicated check-in counters. Economy class passengers have their own queues as well. Economy class passengers who checked in online have a separate & a faster queue.
I already checked in 2 days before so I lined up at the internet check-in queue. The lady at the counter checked my vaccination certificate & travel requirements for Malaysia & then issued my boarding passes to Singapore & Kuala Lumpur. She also weighed my carry-on bag & advised that passengers are only allowed up to 2 carry-on bags each. The whole check-in process took about 25 minutes; it was not as fast as my previous SQ 915 flight in 2019.
PRE-DEPARTURE
After immigration & security check, I walked to Gate 110 where we’ll board our flight to Singapore. The airline divided the pre-departure area into groups according to their assigned seats on the plane. KrisFlyer & Star Alliance status holders & business class passengers were assigned at Groups 1 to 3. Economy class passengers seated at the rear of the aircraft were placed in Group 4. Those in the middle were assigned to Group 5. I, together with the other passengers assigned in the forward economy cabin, were placed under Group 6.
BOARDING
Boarding commenced 30 minutes before the flight at 7:10am. Business class passengers & status holders under Groups 1 to 3 were asked to board the aircraft first. Passengers who require assistance & those traveling with kids & infants boarded next. Economy class groups 4 & 5 followed. Our group, group 6, boarded the plane last.
Economy class passengers were offered earphones at the jet bridge, just a few steps before the aircraft door. The friendly Singapore Airlines cabin crew welcomed every guest & directed them to the aisle where they will walk to their seats. The whole boarding process only took 26 minutes. Aircraft doors were closed at 7:36am.
Inflight Product & Experience
Singapore Airlines is a full-service airline. This means that the airline features personal entertainment screens, has a more comfortable seat & provides inflight meals & drinks. Check out what Singapore Airlines offers on this flight from Manila to Singapore.
This Manila to Singapore flight was operated by an Airbus A350-900 with 40 lie-flat business class seats & 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch & 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces & a large tray table.
Business Class Seat
Economy Class Seat
Economy class seats have a seat pitch of 28 inches & seat width of 18 inches – slightly bigger than the Boeing 787-10’s 17.5 inches seat width. Each seat comes with a spacious leg room, an adjustable headrest & a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a fold-able tray table with mirror, a coat hook, small storage space below the screen, a fold-able cup holder, a USB charging outlet & a universal power outlet in between seats. Pillows & blankets are now available by request.
Check out the screenshot below for the amenities available on this flight:
Singapore Airlines’ economy class seats provide more than what you actually need for a 3-hour flight. The seats & adjustable head rests were comfortable.
INFLIGHT MEAL
The airline offered a complimentary hot meal on this flight to Singapore. Physical menus have been phased out & meal menus can be accessed through the airline’s onboard connectivity service. Passengers had 2 options – Chicken Adobo & Egg Tortilla. I chose the Chicken Adobo meal & was surprised that it still came with a yogurt, a bread roll with butter & drink of choice (coffee, tea, wine, beer, water or juice). I know Singapore Airlines announced in 2020 an enhanced economy class dining experience for short haul flights under 3.5 hours. I expected meals to come in food boxes with sustainable tableware, but I guess the Manila-Singapore-Manila routes were not included in the said changes. I’ve added screenshots below of the menu for this flight.
The chicken adobo tasted great; the meat was full of flavor. The food portions were just right for a 3-hour flight. The crew went around after the meal service to offer a 2nd round of drinks to passengers. An hour after the meal service, I asked for their signature Singapore Sling drink – still their best drink onboard.
I love how the airline continues to use metal cutlery on this route instead of disposable plastic tableware. I hope they can find an alternative for the plastic cups. Oh, one thing! I noticed that they had already removed the towel service before the meal service.
INFLIGHT ENTERTAINMENT
Krisworld, Singapore Airline’s entertainment system, offers thousands of options to choose from. They have hundreds of movies & TV shows to watch, thousands of songs to listen to, games to play & a few local media content to check out. All these options can be accessed via the touch screen personal entertainment screens found in front of every seat. The touch screen screens were responsive & easy to navigate. It also showed the flight path & even details of onward connecting flights. The provided earphones were alright. They aren’t noise canceling but they did its job.
Krisworld also gives frequent flyers the option to personalize their experience. The system asks for the passengers KrisFlyer membership number & then shows the passenger’s favorites or the last song, movie to television show he/she watched / left unfinished. I hope Singapore Airlines install cameras in their A350’s which passengers can access / view during flights.
INFLIGHT CONNECTIVITY
Singapore Airlines offered Wi-Fi service on this flight. PPS Club members & business class passengers are given 100MB of data to use up during the flight. The airline also gives complimentary 2 hours of messaging service to KrisFlyer members in economy class. Non-members can opt to either register to KrisFlyer to avail of the data plans on board. Check out the data plans below (rate as of writing this blog) as per the airline’s website.
LAVATORY
I didn’t get the chance to visit the lavatory on this short hop to Singapore. I got a window seat; my neighbor by the aisle was asleep most of the flight.
Cabin Crew Service
Cabin crew service is one area where Singapore Airlines excels the most. The crew on this flight to Singapore were super friendly & accommodating. They welcomed all passengers with their best smiles, served the meals with the happiest faces & catered to the passenger’s needs with utmost attention. They made sure all passengers had an enjoyable onboard experience. The cabin crew service made this flight even more memorable. Thank you, SQ!
Disembarkation & Baggage Claim
Passengers disembarked in an orderly manner. Business class passengers headed out first, followed by economy passengers in the forward cabin. The rest of the passengers came next. I didn’t go straight to baggage claim since I was in Singapore only for transit.
Final Thoughts
It was another memorable flight with Singapore Airlines. Aside from it being my first international flight out of the Philippines since the pandemic, it turned out as how excellent flights should be – with or without the current crisis. The pandemic may have changed some onboard amenities, but it didn’t stop Singapore Airlines from offering a world-class flight experience on this flight to Singapore.
I enjoyed this flight because of the following. First, the ticket price was cheaper than the Philippines-based low-cost carriers. It even provided more value than those from LCCs. Second, the cabin is clean & very modern. Third, the cabin crew service was topnotch. Fourth, the pandemic may have happened, but the airline has not downsized meal service on their Manila to Singapore flights. It had the same portions, 2 options & sides & even retained the metal cutlery with it.
Fifth, they offered a 2-hour complimentary messaging service to KrisFlyer members. The Wi-Fi service was good. They had connectivity issues but overall worked fine. Sixth, the entertainment system remained updated & competitive. They have the latest movies & TV series seasons. They even had the list of connecting flights & respective boarding gates for those with connecting flights. Lastly, the pandemic has forced the airline to digitalize some onboard amenities. Inflight menus & magazines are now digital.
I noticed some services have been downsized compared to how they were pre-pandemic. First, the towel service prior to the meal service has been omitted. Second, pillows are no longer provided in every seat. They are now available by request. These are only minor & have not affected the overall flight experience.
So happy I was able to try their signature Singapore Sling drink onboard. Can’t wait for the next!
At this stage, I will choose to fly with Singapore Airlines over any Asian airline. I’ve had high expectations from the airline & I can confidently say that they delivered. I cannot wait for my next flight with them. Thank you, Singapore Airlines for this enjoyable flight to your home country, Singapore!
Allow me to share with you the technical details of the flight & the aircraft used. Please see below:
Airline: Singapore Airlines Flight Date: 29 June 2022 Flight Number: SQ 915 Route: Manila (MNL) to Singapore (SIN) Duration: 2 hours & 58 minutes Seat Number: 44A Aircraft: Airbus A350-941 Aircraft Registration: 9V-SHU Engines: 2 x Rolls-Royce Trent XWB Age: 1.4 years old Delivered: February 2021
Have you recently flown with Singapore Airlines? What do you think of their service after the dark ages of the pandemic? Feel free to share your recent experiences in the comments section below. Do you have a question about the airline or this flight? You may post them in the comments below. If you are shy to post below, you may send your questions, experiences & thoughts via e-mail to contact@thewkndtravel.com.
Thank you for joining me in today’s flight report! Watch out for my onward flight from Singapore to Kuala Lumpur also on Singapore Airlines. In the meantime, you may check out my previous flight reports here. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!
Last year, the country’s biggest low-cost carrier, Cebu Pacific Air, started offering a limited product called CEB Super Pass. This is a single-use pre-purchased voucher that allows the passenger to redeem domestic flights from 30 days up to 7 days before the intended dates. The pass offers passengers an added level of flexibility without actually planning their trips ahead of time.
Cebu Pacific Air offered their CEB Super Pass promotion thrice in the past – May 2021, September 2021 & March 2022. I availed 6 vouchers during the 2nd offering & got another 10 in their latest offering last March 2022. Allow me to share with you today my experience in availing & redeeming these vouchers. I will also discuss the advantages & disadvantages of these CEB Super Pass vouchers; as well as share my thoughts if it is something that is worth purchasing in the next CEB Super Pass offering.
Disclaimer: This CEB Super Pass review is not paid for or sponsored by Cebu Pacific Air. This is an independent review by the writer.
How much is the CEB Super Pass?
Each CEB Super Pass voucher has a base fare of ₱99. When purchasing one, an administrative fee of ₱250 & value-added tax of ₱41.88 will be added to the base fare. This one-way voucher costs ₱390.88. Please take note that the airline might charge additional fees, such as fuel surcharge, airport taxes & other fees, when redeeming the voucher. These additional taxes & fees will vary & depend on the passenger’s chosen destination.
Buying & Redeeming CEB Super Pass
Cebu Pacific Air rarely offers this CEB Super Pass promotion. Their previous offers happened last May 2021, September 2021 & March 2022. They have not announced when the next super pass promotion will be, but I hope they offer it again in the next few months.
Purchasing & redeeming these CEB Super Pass vouchers is done via the Cebu Pacific Air website. You may head to their airline’s website & look for the CEB Super Pass section or you may directly visit that page using this link https://bit.ly/CEBSuperPass.
Advantages of CEB Super Pass
Buying these CEB Super Pass vouchers comes with these advantages:
I only added ₱844 pesos (taxes & fees with 20-kgs baggage allowance) on this Manila-Legazpi Cebu Pacific Air flight last May 2022. I booked this a week before my flight using my CEB Super Pass
Long Redemption & Travel Periods – CEB Super Pass vouchers can be redeemed & used for flights for a little over a year from the last day of the promotion. This gives the passengers more time to redeem & use their purchased vouchers. For example, the March 2022 CEB Super Pass vouchers can be redeemed until April 23, 2023 for trips up to April 30, 2023.
Wide Domestic Redemption Network – All CEB Super Pass vouchers can be used on any flight within Cebu Pacific Air’s wide domestic network. This network includes all flights to & from the main hubs (Manila, Cebu, Clark & Davao) to smaller airports like Siargao & Coron. The vouchers can also be used on regional routes like Cebu-Siargao & Legazpi-Cebu.
I only paid ₱288.88 on top of the previously bought CEB Super Pass for this LGP-MNL Cebgo flight
Available for Purchase for Family & Friends – Yes, you read that right! You can purchase the CEB Super Pass for your family & friends. During purchase, you can name the CEB Super Pass to your family members or friends. He/she can then use it to any domestic flight of choice subject to seat availability.
Disadvantages of CEB Super Pass
The CEB Super Pass is not all about the good points. It also has its disadvantages & limitations. These include the following:
Purchase is Limited During Offer Period – You can only purchase the CEB Super Pass during the airline’s offer period. It is not available for purchase all year round; only on limited timeframes. This also means that the airline already has your money; you can no longer refund, transfer & reroute once purchased & redeemed.
Redemption Limited to Domestic Routes – At the time of writing, the super pass can only be used to Cebu Pacific Air & Cebgo’s domestic network. It cannot be used on the airline’s international routes.
Seat Allocation Limitations – Seats that can be redeemed using the CEB Super Pass are subject to availability. This means that some high-demand flights & routes may not have the CEB Super Pass option upon booking. Also, you can’t use the CEB Super Pass on flights departing & arriving during peak travel periods like long weekends & national holidays.
Now that you know more about CEB Super Pass, it’s time for you to have a verdict. Personally, I think this offer by Cebu Pacific is worth it. If you are to ask me the same question when this was first offered in May 2021, I will have a different answer. But after taking my chances on the vouchers last September 2021 & actually using these vouchers for different domestic flights in the last few months, I can definitely speak for the great deal. IT’S WORTH IT!
I believe the biggest perk that this pass gives the passenger is the amount of flexibility he/she has with the pass. Redemption starts 30 days up to 7 days before the intended flight date. This gives the passenger the time to plan everything out. It also gives the passenger the final flight times / schedules at the time of booking. Remember that these details tend to change more often.
The pass also gives the passenger a relief from the high airfare costs because the base fare has already been secured at only ₱99. It may have limitations like seat availability & unavailability during peak travel periods, but it still offers a great value with a high level of flexibility.
Reminder: The CEB Super Pass may not cater to some travelers. Always make sure to study the product & it’s applicability to you & do some due diligence before actually purchasing one.
Do you have any questions about CEB Super Pass or anything related to it? Feel free to post these questions in the comments section below. Have you purchased one in the past & have redeemed it? How was your experience? Please share them in the comments section below so our readers can know about your own experience with the product.
Can I ask for a favor before you go? Can you check out my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!
Today’s Flying 101 post will run you through the realities of flying low-cost airlines. Low-cost travel has significantly changed the aviation & travel industry over the years. Low-cost airlines have popped out in almost every country in the world & have provided a very affordable flying experience to humankind.
There is really no issue flying a low-cost airline. However, one must get ready for the following ‘realities’ when flying one.
It’s cheap but you get what you pay for.
Yes – it’s that cheap. You can get a ticket as low as free, ₱1, $1, €1 or 1 of whatever currency base fare plus taxes & fees. This ticket only includes a guaranteed seat on the flight in an almost all-economy class configured airplane. It also includes basic carry-on luggage of 7 to 10 kilograms, depending on how much the airline allows.
Nothing else is free.
Every extra inflight service or amenity comes with a fee. Passengers pay for check-in baggage allowance, inflight meals, a bottle of water & seat selection. Some airlines in other countries also offer priority check-in & boarding plus fast-track lane access for additional fees.
Most low-cost airlines offer fare bundles with combined add-ons for discounted rates. It’s always cheaper to avail these fare bundles than paying for every single add-on after selecting the basic fare.
Flight schedules aren’t the most convenient.
Low-cost airlines don’t have the most convenient flight schedules. The low-cost airlines here in the Philippines, have convenient schedules across the domestic network. Their international network has a different story. Most international flights leave either early morning, mid to late afternoon or late at night. Only a few international short-haul destinations (the likes of Hong Kong & Singapore) have regular schedules throughout the day.
Change fees are expensive.
Low-cost airlines impose very high change or rebooking fees. This change fee is on top of the fare difference you have to pay when changing your ticket. Change fees here in the Philippines can cost as high as ₱2,000 per sector. At most times, it’s cheaper to buy a new ticket. Make sure to check the price of the new ticket before rebooking your ticket.
Some low-cost airlines now offer flexible ticket options by charging a flexible ticket add-on which waives change fees & only charges the fare difference. This is a good add-on for this with unpredictable schedules.
Expect for an ‘OK’ overall service.
Don’t expect for a 5-star service when flying these low-cost carriers. You will usually experience bus boarding / disembarkation, a walk in the tarmac, paper boarding passes, crowded passenger waiting areas & frequent flight delays. You might even encounter not-so-clean airplane seats, tray tables & (sometimes) filthy cabin & toilets in general.
One thing you’ll notice, most of the ground attendants & on-board crew are friendly & accommodating – which is good!
Don’t get me wrong – I am not a low-cost carrier hater. In fact, I love flying low-cost airlines because of their super cheap fares. Flying these airlines come with certain realities we have to face. I’ve had a few bad experiences with some low-cost airlines but here I am flying with them again & again. At the end of the day, I am fine with these ‘realities’ as long as they take me to my desired destination safe & sound.
How are your experiences with low-cost airlines? Have you experienced some of those mentioned above? Share your experiences in the comments section below. Do you have any questions about anything mentioned above? Feel free to send them via e-mail to contact@thewkndtravel.com. Also, please follow me on my social media pages – Facebook & Instagram.
Thank you for joining me in today’s Flying 101 topic. See you in the next one! Stay safe & healthy.
