After 2.5 weeks of going solo around the Netherlands, Belgium, Czech Republic & Denmark, it is time to fly home. I flew out of Denmark from Copenhagen Airport to Singapore’s Changi Airport onboard Singapore Airlines. Today’s feature will be about this enjoyable Singapore Airlines SQ 351 flight from Copenhagen to Singapore on its Airbus A350-900 new generation aircraft. Find out everything about the airline’s ground & in-flight service, the aircraft used & flight information on this newest flight report.
In case you missed it, I also flew with Singapore Airlines from the Philippines to Europe in October 2019. I flew with their new-generation Boeing 787-10 Dreamliner on my 3-hour flight from Manila to Singapore & took another 13-hour flight from Singapore to Amsterdam, Netherlands onboard their newest (that time) Airbus A350-900 aircraft. Check out those 2 flight reports to know more about those excellent flights.
For sure by now you’re aware that I went solo around 4 countries in Europe late last year. I spent the first few days in the Netherlands, around Amsterdam, Utrecht & North Holland. I went down to Belgium & explored the cities of Brussels, Bruges & Ghent. A few days after, I flew to Czech Republic. I had the craziest nights around Prague & the quietest days around the beautiful towns of Kutná Hora & Český Krumlov. I finished my European journey in Denmark – around Copenhagen, living like a Dane & meeting up with a friend. This solo trip is my best yet & I cannot wait to go back there after all these world happenings. I posted a lot about this trip to Europe, check them out under the Going Solo in Europe category. Now, let’s go back to the flight report!
Singapore Airlines
Singapore Airlines is Singapore’s national carrier. The airline is based in the world’s best airport, Changi Airport in Singapore. This multi-awarded 5-star airline flies to over 60 destinations in more than 30 countries across 5 continents. They are one of the leading carriers in the Southeast Asian Region with the help of their subsidiaries – Silk Air (which operates to some regional destinations) & Scoot (which operates on a low-cost business model). The airline flies both Airbus & Boeing jets & boasts a young fleet of new generation aircraft.
Singapore Airlines is a full-service carrier. They offer free 30-kilogram check-in baggage allowance, in-flight meals & have personal entertainment screens in all of their flights. Please note that their subsidiaries, Silk Air & Scoot, do not offer the same services as the mother airline. The airline is a member of the Star Alliance & has a loyalty program called Krisflyer.
Airfare & Inclusions
As mentioned in my first Singapore Airlines flight report, I got this return ticket to Europe from Singapore Airlines & Bank of the Philippine Islands credit card promotion. The return economy class ticket from Manila to Amsterdam (via Singapore) & from Copenhagen to Manila (via Singapore) cost me $719.23. My credit card charged me ₱37,669.40 including conversion charges.
The ticket includes 30-kilograms check-in baggage allowance in all sectors. It also provides access to complimentary in-flight meals & snacks (drinks & liquor included) & a personal entertainment screen in front of every seat. Add to that the airline’s excellent service & hospitality. Not bad for a 5-star carrier, right?
Flight & Aircraft Information
This flight from Copenhagen, Denmark (CPH) to Singapore (SIN) took 12 hours & 24 minutes. It flew 10,713 kilometres non-stop from Denmark to Singapore. We left Copenhagen on-time & arrived Singapore 24 minutes late. We had a delay because we had a last-minute route change causing extra flight time.
Singapore Airlines used a 3.5-year old Airbus A350-900 for this long-haul flight. The aircraft was delivered to the airline in late 2016. The plane has 253 seats across 3 classes – 42 business class lie-flat seats on 1-2-1 layout, 24 premium economy class seats on a 2-4-2 seat configuration & 187 economy class seats on a 3-3-3 layout. This flight used the same aircraft type (not exactly the same body) I flew with on my Singapore to Amsterdam SQ flight.
Airport & Ground Experience
Singapore Airlines flies out of Copenhagen Airport Terminal 2. Their check-in desks are found on counters 88-94, near the escalator up to security check. The counters are sorted according to class – economy class, premium economy class & business class plus an additional lane for those who checked-in online.
The airline offers online check-in 48 hours into the flight. Passengers who use this option can choose regular seats at no extra charge. I checked-in before the flight & chose window seat 53A. I normally prefer aisle seats for long-haul flights like this but there were no aisle seats during my check in. I didn’t want to end up in the middle seat so I opted for the window one. Check-in process didn’t take long. The guy on the counter was friendly & accommodating. I checked in for both Copenhagen-Singapore & Singapore-Manila flights. I left my heavy luggage in Copenhagen & picked it up in Manila Airport upon arrival.
Copenhagen Airport has a very efficient airport security screening process. I finished the whole security check in less than 5 minutes. There was also no queue in immigration. It didn’t take long for me to clear the border control. My flight’s assigned gate was gate C37 – one of the farthest gates of the airport. It took me around 10 minutes to reach the gate. I also saw an Emirates Airbus A380 arrive & park near our gate.
Singapore Airlines boards its passenger by class. Business class passengers & Krisflyer & Star Alliance status holders boarded first, followed by premium economy class passengers. Economy class passengers boarded the plane last – those seated at the rear part of the aircraft went in first, followed by us in the middle rear part of the aircraft. Forward economy class passengers boarded the plane last. The boarding process took less than 30 minutes.
In-Flight Product
Singapore Airlines is known for its quality in-flight product. Check out what this flight offered to its passengers.
Seat – Singapore Airlines’ economy class seat on the Airbus A350-900 has a pitch of 32 inches & width of 18 inches. Seat recline is generous enough. Each seat has an adjustable headrest & a foldable footrest. Leg room is adequate for an average person like me. All seats feature a touch-screen personal entertainment screens with remote. Seats also had USB & power outlets & many seat pockets in front of the passenger. Seats also have a foldable table with the signature mirror. It also features a coat hook & a separate cup holder. Seats are comfortable to sleep especially for this long-haul flight.
Meals – The airline gave 2 full meals for this flight with unlimited snack & drink options in between. The started the meal service with the menu & a hot towel for all economy class passengers. They gave out crackers & drink of choice while the main meal is being prepared. They gave out lunch about 1.5 hours into the flight. The crew offered snacks & drinks almost every hour. 2 hours before landing in Singapore, they served breakfast for everyone. The meal servings were just right but they tasted great.
In-Flight Entertainment – All seats in this Airbus A350-900 have decently sized personal entertainment screens. The system had a separate remote control but its touch-screen feature responded very well. Krisworld, Singapore Airlines’ entertainment system, offered over 100 recent movie choices & television series to watch on this 12.5-hour flight. It also had over 800 music albums to listen to. I didn’t get bored on this flight like I usually do on other ones.
Flight Amenities – Singapore Airlines offered a long list of amenities & features in this flight. All seats had earphones, newly cleaned pillows & warm blankets upon boarding. The crew gave out menu to all passengers & offered hot towel to all passengers. Passengers can personalize an amenity kit (from those available in the menu) & ask it from the crew. The lavatories had complete amenities – dental kit, moisturizer, mouthwash, hand soap & tissue. It was also spot clean throughout the flight.
This particular SQ flight from Copenhagen to Singapore offered a complimentary 30 MB internet chat access to all its premium economy & economy class passengers. The free data allocation was valid for 2 hours after log-in. This promotion / offer was only available for a limited period last November 2019.
Cabin Crew Service
Like my previous Singapore Airlines flights from Manila to Singapore & Singapore to Amsterdam, cabin crew service on this 12.5-hour flight from Copenhagen to Singapore was outstanding. The crew welcomed all guests with their warmest greetings & smiles. They checked on everyone before take off & landing. The set of crews on this flight was friendly, nice & hospitable.
The crew made sure passengers don’t get hungry & dehydrated throughout the flight. They served snacks & drinks between meals. They gave out chocolate biscuits midway through the flight. Water service runs almost every hour. They granted by request of crackers & Singapore sling about 7 hours into the flight. They even gave me a glass of water with it – even if I didn’t ask for it. Cabin crew service was top-notch!
Verdict
It was another enjoyable flight with Singapore Airlines. I never thought I’ll enjoy this 12.5-hour flight from an economy class window seat! Let’s start with my airport experience. Check-in process, security check & immigration queue didn’t take long. If I remember it correctly, I arrived in the airport 2 hours before the flight & made it to the gate (after long minutes of walking) after 45 minutes. Copenhagen Airport has a very efficient passenger flow system.
Seating at 53A gave me amazing views of the A350’s wing & winglet. The windows were huge; it gave me beautiful views of the clouds & sunset somewhere in the Middle East. I sat beside a friendly & nice Danish couple who were on a holiday. The seat was pitch was just right. It was also comfortable to seat in for a 12.5-hour flight. The footrest & adjustable headrests helped me have a good sleep during the flight. I particularly liked the separate cup holder & the small mirror found in the foldable tray table. It was a simple but nice touch from Singapore Airlines. The entertainment system was alright – not the best in the market but it had decent movie, series & music choices. The earphones were so-so.
Food portions & service were excellent. It started with a hot towel, crackers & drink of choice – I went for red wine. I chose the sweet & sour pork with rice & vegetables option for lunch. It came with salmon salad, bread roll with butter & cheese with crackers. It also came with a delicious raspberry ice cream & a drink of choice. I got full up to the point where I only had crackers, chocolate & Singapore sling for snack. For breakfast, I went for the stir-fried noodles with prawn, chicken & vegetables served with fruit bowl, bread roll with butter & fruit-flavored yogurt. It came with a glass of water & orange juice. Oh, we used metal cutlery & reusable food containers for both meals. Overall, these are pretty nice meals by Singapore Airlines.
The lavatory was clean & well-maintained. It had enough amenities throughout the flight. The free 30MB internet allocation was a plus! Connection was fast even if we were above the clouds. I used it to connect with my family & friends back home & those I met in Europe. Two things I didn’t like about the flight were the following: Too much use of plastic & lack of individual air vents per seat. The flight used a lot of plastic throughout the flight, from blanket covers, to cutlery covers & plastic cups. I hope they reduce the use of plastic in the future. The seats didn’t have individual air vents. It’s always a struggle for people who easily sweat like me. Good thing I already removed my jacket before seating down & only wore a shirt throughout the flight.
The flight’s highlight was the cabin crew service. The crew on this flight were passenger-friendly, accommodating & outstanding. They truly cared for the passengers & I felt it. Thank you, Singapore Airlines for another amazing flight with you; thank you for making this 12.5-hour flight enjoyable. Will I fly Singapore Airlines again in the future? Definitely. I was supposed to fly with them to Melbourne & from Brisbane last April but I didn’t push through because of the risks of Covid-19. I still look forward to flying with them once the pandemic is over.
Here are some details of this flight I took with Singapore Airlines:
Airline: Singapore Airlines
Flight Date: 9 November 2019
Flight Number: SQ 351
Route: Copenhagen (CPH) Denmark to Singapore (SIN)
Duration: 12:24 hours
Seat Number: 53A
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SMH
Aircraft Engine: 2 x Rolls-Royce Trent XWB
Age: 3.5 years old
Year Delivered: 2016
It was another excellent flight with Singapore Airlines. I never thought I’ll enjoy that long-haul flight from a window seat. Have you flown with Singapore Airlines on their long-haul sector? How was your experience? Share your experiences in the comments section below. Do you have any questions about this flight or the airline in general? Feel free to shoot me an e-mail with those questions to contact@thewkndtravel.com.
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PS. Photos were taken using my HTC U11.