Flight Report: VUELING VY 6333 – Milan Malpensa to Barcelona – Superb Flying Experience with a Spanish Low-Cost Airline [December 2022]

My time in Milan went by too fast! After spending days around the city and the nearby Lugano and Lake Como, I had to say goodbye to the beautiful Milan and my friend Leng who flew back to the Philippines ahead of me.

I flew to a new city and country – Barcelona, Spain – on a new airline (for me) – the Spanish low-cost carrier Vueling. I took their VY 6333 flight from Milan Malpensa to Barcelona last 3 December 2022. This Vueling flight is today’s flight report feature. Join me as I share with you what happened on this superb flight to Barcelona.

Vueling

Vueling S.A. is a Spanish low-cost airline owned by the International Airlines Group (IAG). This low-cost airline commenced operations in 2004 and is currently headquartered in Viladecans, Greater Barcelona, Spain. The airline started out operations from Barcelona to Ibiza, Palma de Mallorca, Brussels and Paris. Over the years, it has expanded its footprint to other hubs like Madrid, Seville and other Spanish and international bases. In 2012, the International Airlines Group (IAG) announced a buy out of the shareholders and a takeover of the airline. The group completed the takeover a few months later in 2013.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA AirIndonesia Air AsiaSingapore AirlinesEmirates & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Vueling is currently the largest Spanish Airline based on number of destinations and fleet size. It operates to over 140 destinations using over 120 all-Airbus aircraft. The airline’s main hub is Barcelona El Prat Airport in Barcelona, Spain. It also has hubs and stations in other Spanish cities like Madrid, Seville, Palma de Mallorca, Gran Canaria and even other European cities like Paris, Rome and London.

Vueling’s frequent flyer program is called Vueling Club – part of the Avios loyalty program. The airline is not a member of any airline alliance. It has current codeshare agreements with British Airways and Iberia, both part of the International Airlines Group.

Vueling is a low-cost carrier. This means that the airline offers bare fares; any additional service or perk comes with a fee. The airline does not provide complimentary inflight snacks or meals, entertainment screens and complimentary baggage allowance. The airline has 4 fare bundles which guests can choose from. The Basic Fare only includes a complimentary underseat bag which measures 40cm x 20cm x 30cm. The Optima Fare has everything the Basic Fare has plus 1 x 25-kilogram checked luggage and free regular seat selection during booking.

The Family Fare has everything the Optima Fare offers plus dedicated check-in desks in main airports and priority boarding for those flying with kids under 2 years old. The TimeFlex Fare includes an underseat bag, a 10-kilogram carry-on baggage allowance, flight cancellation to flight credit, unlimited flight date changes, complimentary flight time change on the same day, fast-track security in selected airports, priority check-in and boarding. All these add-ons are also available for individual purchase in case you only avail of a certain fare bundle. Also, all these fare bundles can earn Avios points.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare

I booked my flight 1.5 months before the intended date and paid €57.99 for the Optima fare bundle. I was charged by my local bank ₱3,442.29 including foreign currency transaction charges. At the time of booking, the airline had different policies and inclusions on fare bundles. They changed these bundles and inclusions (as mentioned above) for tickets booked after 4 November 2022.

At the time of booking (October 2022), my Optima fare bundle included the following: an underseat bag measuring up to 40cm x 20cm x 30cm, 1 x 10-kilogram carry-on / cabin bag, 1 x 25-kilogram checked baggage allowance, complimentary regular seat selection during booking, complimentary flight changes and free cancellation, conversion to flight credit and even flight credit refund.

Looking at the bundle inclusions, I got the best possible add-ons for such an affordable fare. It may not include a meal or an entertainment screen, but it still had the necessary add-ons needed by someone traveling around Europe for weeks. It was sad seeing the airline change the bundle inclusions but it was also great taking advantage of the previous inclusions before it was changed.

Travel Requirements

Flights between Italy and Spain operate like domestic flights here in the Philippines. At the time of this flight, both countries no longer require a negative test result or vaccination documentation to board the aircraft. Passengers only need to present a government-issued ID – passports for non-EU residents. Spanish authorities, at the time of this flight, still required face masks on flights. I believe this requirement has already been removed nowadays.

Before The Flight

The airline did not send anything via e-mail before the flight. The first and last e-mail I received from them is the booking confirmation after I booked the ticket. Strange.

Nevertheless, I still checked-in online for the flight 24 hours before schedule. This made the airport check-in process faster and smoother.

Aircraft & Flight Information

This Vueling VY 6333 flight from Milan Malpensa to Barcelona was operated by a 9.5-year-old Airbus A320-200 aircraft. The plane has 180 seats in all-economy class cabin – as expected from a low-cost carrier.

The flight took off from Milan Malpensa Airport (MXP) at 12:58pm and landed at Barcelona El Prat Airport (BCN) at 2:15pm. The journey in between 2 airports only took 1 hour and 17 minutes. The plane pushed back from the gate 2 minutes ahead of schedule but took some time going to the runway. Nonetheless, the flight still arrived ahead of schedule. Thanks, Vueling!

Ground & Airport Experience

Vueling operates its flights out of Milan Malpensa Airport Terminal 1.

CHECK-IN

Check-in counters for flights within the Schengen zone normally open 2 hours before the flight and 40 minutes before the departure. I do not remember the exact reason but I read from the website that time that check-in counters during this season (December 2022) opened 30 minutes earlier at 2.5 hours before the flight schedule.

I arrived the airport exactly 2.5 hours before the flight and immediately lined up for bag drop at 10:20am. I finished check-in at 10:38am. The check-in process went by quickly considering I was 10th-ish in the line. The whole process took only 18 minutes.

PRE-DEPARTURE

After check-in, I went up to the 2nd floor and had my early lunch. The boarding gate information was not available up until an hour before flight. Thankfully, the gate details became available at 11:33pm.

I immediately walked to Gate A04 and waited for the boarding announcement.

BOARDING

Boarding by groups commenced at 12:04pm. Priority passengers including those travelling with infants boarded the plane first. Passengers seated in the rear section of the plane went in next followed by those seated in the middle cabin. I was among the last passengers to board the plane because I was seated in the front section of the plane.

At the time of the flight, the Spanish Authorities still required masks in all modes of public transportation. Passengers were requested to wear their face masks during boarding. The airline provided masks for those who do not have one.

The whole boarding process finished at 12:39pm. The plane pushed back from the gate 9 minutes after.

Inflight Hard & Soft Product

SEAT FEATURES

The Airbus A320-200 aircraft used for this flight to Barcelona, Spain has 180 seats in a 3 x 3 all-economy class configuration. According to Seatmaps.com, all 180 non-reclining seats have a pitch of 29-30 inches and a width of 17.5 inches.

Each seat is equipped with a tray table, a coat hook and a seat pocket with a magazine, an air sickness bag and the aircraft safety card. The seats also have dedicated reading lights and air nozzles. Each row has 1 crew call button. Unfortunately, the seats do not feature USB or standard power outlets, headrests, pillows and blankets.

I prebooked seat 6F for this flight to Barcelona; I got this complimentary seat included in my Optima fare bundle. I enjoyed the beautiful views of the Italian and Spanish coasts during the flight.

INFLIGHT SNACKS

Vueling does not provide complimentary meals and snacks onboard. The airline offers snacks and drinks for purchase during the flight. After take-off and after the seatbelt sign was turned off, the crew went around to distribute pre-orders snacks and drinks. They also went around and offered some eats to the rest of the cabin.

The list of available snacks and drinks are found in the airline’s online catalogue available when connecting to the onboard flight portal.

INFLIGHT ENTERTAINMENT

Being a low-cost airline, Vueling does not offer in-flight entertainment options to its passengers. Like Cebu Pacific Air and Air Asia, the airline’s seats are not equipped with personal entertainment screens. The only available entertainment option for passengers is the inflight magazine found in seat pockets in front of every passenger.

INFLIGHT CONNECTIVITY

Inflight connectivity of wi-fi connection was not available on this flight. The passengers can only access the airline’s flight portal for the snack and drinks menu, the airline’s destination activity offerings and a simple flight status section.

LAVATORY

I did not have the chance to visit the lavatory on this short flight to Spain. I did not want to bother my seatmates who were both asleep throughout the flight.

Cabin Crew Service

The cabin crew service on this flight was just alright; it was not remarkable but it was also not terrible. The crew did their job and assisted the passengers when needed. Somehow, it lacked the level of hospitality that is offered by crew on Southeast Asian low-cost airlines.

Disembarkation & Baggage Claim

The cabin crew announced an organized disembarkation process – they called 5 rows at a time to disembark. Gladly, all passengers followed. Those not yet called remained seated and waited for their turn.

I got off the plane at 2:23pm and reached baggage claim section after 10 minutes. The bags eventually came out and I was out of the airport in no time.

Flight Experience

I had a superb first flight with the Spanish low-cost carrier Vueling. I went on the flight with close to no expectations and I only wanted to arrive in Spain safe and sound; but I was blown away by the experience I had on this short hop from Milan Malpensa to Barcelona. It was my first ever flight with a European low-cost carrier and it did not disappoint!

On this flight to Barcelona, I believe Vueling excelled on the following areas or points. First, fares were low and competitive considering the ticket was booked only 1.5 months before schedule. The Optima fare (that time) only cost €57.99 one-way and already included complimentary regular seats, 10 kilograms carry-on baggage allowance, 20 kilograms check-in baggage allowance and flight credit options. It is a shame that the airline had to change these inclusions 2 weeks after I booked my ticket; but it was still great because the previous ticket inclusions at the time of my booking were honored on the flight.

Second, Vueling offers great schedules between Milan Malpensa and Barcelona. Low-cost airlines normally get only early morning and late-night flight schedules; but not Vueling on this route. They have multiple flights mostly leaving Milan in the morning or in the afternoon. Third, the flight left the gate in Milan ahead of schedule and arrived at Barcelona ahead of schedule on a busy Saturday.

Fourth, given masks were required during this flight (back in December 2022), the airline staff proactively handed out masks to passengers who do not have one. It is a simple but nice gesture that made the experience better. Lastly, the crew implemented an orderly disembarkation process. All passengers complied and everyone had a smooth disembarkation process.

I honestly cannot think of anything bad that happened on this flight. There is one part where I believe the airline can improve on for a better flying experience. It would be nice to see the airline ramp up their inflight portal – not just showing the snack menu and flight schedule. I hope they can add games or other services like who Scoot is doing on their ScootHub. This will surely change the game in European low-cost flying experience.

Will I recommend Vueling to my readers? Yes, for sure! As laid out above, I had a superb first flight with them. Everything on the flight fell into place; I was a happy customer. I will not hesitate booking them again next time I fly within Europe.

For those who want to know more details about this flight, here you go:

Airline: Vueling
Flight Date: 3 December 2022
Flight Number: VY 6333
Route: Milan Malpensa (MXP) to Barcelona (BCN)
Duration: 1 hour & 17 minutes
Seat Numebr: 6C (window seat)
Aircraft: Airbus A320-200
Aircraft Registration: EC-LVS
Engines: 2 x International Aero Engines V2500
Age (at the time of the flight): 9.5 years old
Delivered: May 2013


Have you been on a Vueling flight in the past? How was your flying experience? Did you like it? Let us engage into a conversation by sharing your flight experiences below. Do you have any questions about anything mentioned above? You may also send them to me via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s Scoot flight report. I hope you can also check out my previous flight reports with EmiratesSingapore AirlinesVietnam Airlines and Air France. All previous flight reports can be found under the Flight Reports category. Feel free to check them out. Please look forward to more flight reports in the future.

Before you go, I hope you can like and follow my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SCOOT TR 390 – Singapore to Manila – Affordable Low-Cost Afternoon Flight Back to Manila [March 2023]

Last March, I flew to Singapore for 5 days and 4 nights with my relatives. We celebrated my cousins’ birthdays by walking around the Lion City, enjoying the rides at Universal Studios Singapore and watching the beautiful sea creatures at the S.E.A. Aquarium.

I have been to Singapore a lot of times in the past so I will not write about this trip. Instead, I will share with you my flight experience with a Singapore-based airline – Scoot. A few weeks ago, I shared with you how my Manila to Singapore flight on Scoot TR 397 went. Today, I will elaborate my experience with Scoot on TR 390 from Singapore to Manila. Join me in today’s flight report as I discuss why this flight was worth every peso.

Planning to fly to Singapore soon? It is not a cheap country to visit. I have been there a few times and I want to share to you some hacks on how explore the country on a budget. Check out this Tuesday Tip post on how to save some cash while in Singapore!

Scoot

Scoot is a Singapore-based low-cost carrier that is wholly-owned by the Singapore Airlines Group. This low-cost subsidiary was first announced by Singapore Airlines in 2011. It took its first flight back in June 2012. Over the years, the airline has expanded its network from the neighboring Southeast and South Asian countries, up to North Asia (China, Taiwan, Japan and South Korea), to Australia and even far west to Greece and Germany. In 2017, Scoot merged with another airline – TigerAir Singapore – with Scoot as the surviving entity.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA AirIndonesia Air AsiaSingapore AirlinesEmirates & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Scoot is based in Singapore Changi Airport. It flies more than 50 Airbus A320, A321 and Boeing 787 aircraft to over 50 destinations across Asia, Australia and Europe. As of writing, it also has around 30 Airbus, Boeing and Embraer aircraft on order to join the fleet in the next few years.

The airline has adopted the frequent flyer program of its parent airline called KrisFlyer. It also has a codeshare partnership with its parent airline. Scoot is a member of Value Alliance – an alliance of low-cost carriers across Asia Pacific. Alliance members include our very own Cebu Pacific Air, Nok Air from Thailand and Jeju Air from South Korea. The airline also has partnerships with other airlines such as Virgin Australia, Aegean Airlines and Olympic Air.

Scoot is a low-cost carrier. The airline provides basic fares for an affordable price. Any extra flight perks like check-in baggage allowance, seat selection, inflight meals and inflight amenities can be purchased on top of the basic fare. This no-frills fare system allows the airline to offer low fares across their network.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Airfare

My relatives and I booked our tickets 1.5 months before our intended flight dates and paid ₱9,758.39 each roundtrip. The competitors’ prices were way higher than Scoot’s at the time of booking.

This return ticket included a random seat assigned during check-in and 10 kilograms of carry-on baggage. It did not include check-in baggage and inflight snacks or meals. These ticket add-ons were available for purchase during initial booking and up to a few hours before the flight.

I believe this return ticket was affordable given tickets were booked relatively last-minute. Also, the ticket already included the high airport fees and taxes charged for flights from Singapore Changi Airport.

Travel Requirements

The Philippines has simplified its arrival procedure for all passengers and adopted an online travel declaration system. All arriving Filipino and non-Filipino passengers need to register in the online portal – www.etravel.gov.ph – and obtain a unique QR code to be presented upon arrival in the country.

Fully-vaccinated arriving passengers are exempted from providing a Covid-19 pre-departure test result. Partially or unvaccinated arriving passengers are still required to present a negative pre-departure test result. If unable to provide one, the passenger will be required to undergo a test upon arrival in the Philippines.

Please take note that some nationalities still require additional requirements such as a visa (if needed) or proof of onward ticket when entering the Philippines. These requirements can be changed anytime. It’s always best to check the Covid-19 Travel Information page of the airline you’ll be flying with to the Philippines.

Before the Flight

7 days before the flight, Scoot sent an e-mail reminding of the available add-ons for purchase. These add-ons include check-in baggage, preferred seats, meals, snooze kits, etc.

48 hours before the scheduled flight, the airline also sent an e-mail informing us that online check-in was now available. They also reminded us of the check-in process and the safety protocols for the flight.

A day before our flight, we checked in online and got our randomly assigned seats.

Aircraft & Flight Information

This Singapore to Manila Scoot flight TR 390 was operated by a 1.3-year-old Airbus A321neo aircraft. This neo aircraft, delivered to the airline in December 2021, has 236 seats in an all-economy class configuration.

The flight took off from Singapore Changi Airport at 3:23 in the afternoon and landed at Ninoy Aquino International Airport at 6:36 in the evening – 1 minute later than the scheduled time of arrival. The whole flight took 3 hours and 13 minutes.

Ground & Airport Experience

Scoot operates from Terminal 1 of Singapore Changi Airport.

CHECK-IN

We arrived at Singapore Changi Airport a few minutes past 12 noon. We headed over to the mobile check-in kiosks and later found out that we need to check-in via the regular check-in counters. Passengers travelling with kids are not eligible for kiosk check-in.

We walked to the regular counters and the nice guy checked us in for our flight. The whole process took less than 10 minutes for 3 adults and 2 kids. The regular check-in desks had no queue because most people use the check-in kiosks and the bag drop counters.

PRE-DEPARTURE

After check-in, we cleared immigration and headed to the food court for a quick grub. After lunch, we walked straight to Gate B7 and waited for the security lines to ease. Singapore Changi Airport is one of the few airports in the world that have the final security check in every boarding gate. The security process and boarding gates open only an hour before the scheduled flight departure.

BOARDING

Boarding commenced at 2:20 pm – exactly 30 minutes before the flight departure. Passengers who require assistance and those who availed of the BoardMeFirst add-on went inside the plane first. They were followed by those seated at the back of the plane. Passengers assigned in the front cabin boarded the plane last.

The cabin crew gave out masks and wipes to every passenger boarding the aircraft. The whole boarding process took 32 minutes; the aircraft doors closed at 2:52pm.

Inflight Hard & Soft Product

SEAT FEATURES

This flight to Manila used an all-economy class configured Airbus A321neo. The plane has 236 seats configured in a 3 x 3 set-up with a single aisle in between. According to SeatMaps website, the seats feature 28 to 29 inches of legroom and 18 inches of seat width.

Each seat features a decent recline, a foldable tray, a seat pocket with the aircraft safety card and onboard menu and a coat hook. The seat also comes with an individual air nozzle, a reading light and a crew call button. Unfortunately, the seats do not feature headrests, pillow and blanket and USB or universal power outlet.

I was assigned window seat 7A in the forward section of the cabin. I got a seat with a decent legroom and a perfectly-positioned window beside the seat.

INFLIGHT SNACK

Scoot does not offer complimentary inflight snack or meals onboard. Passengers can pre-book inflight meals up to days before the flight; they can also buy snacks and drinks during the onboard service. The snack service immediately commenced after the seatbelt sign has been turned off. The ‘shop’ remained open until 45 minutes before landing. I did not avail of any snack or meal on this short flight.

INFLIGHT ENTERTAINMENT

Scoot aircraft do not feature personal entertainment screens. Instead, they have a feature called ScootHub – an inflight portal accessible from the passenger’s mobile devices. ScootHub offers fun games, real-time flight map, magazine and other inflight features. In future, it will also offer food and drink order services and duty-free shopping.

INFLIGHT CONNECTIVITY

Scoot did not offer in-flight Wi-Fi on this short flight to Singapore. Passengers can connect to the onboard connection only to access ScootHub and not to use the internet or messaging applications.

LAVATORY

I was seated by the window and I did not have the chance to visit the lavatory on this 3.25-hour flight back to Manila. Besides, the front lavatory was always occupied by one passenger after another.

Cabin Crew Service

The cabin crew on this flight was more visible and noticeable on this flight compared to the Manila to Singapore flight on TR 397. The crew welcomed the passengers with the warmest greetings and distributed face masks and sanitary wipes upon boarding. They gave the same greetings when we deplaned in Manila. They were strict with the flight safety measures and made sure that all passengers complied during the flight.

Disembarkation & Baggage Claim

Disembarkation was a little chaotic because many passengers wanted to leave the aircraft as soon as the aircraft doors were opened. Upon leaving the aircraft, all passengers went through the E-travel QR check before going through immigration.

The whole immigration and baggage claim only took us 10 minutes. By the time we finished immigration, we already saw our bags and strollers at Baggage Belt B.

Flight Experience

It was an excellent flying experience with Scoot on flight TR 390 from Singapore to Manila. I would say that this flight was better than the Manila to Singapore leg because of Singapore Changi Airport – obviously one of the best in the world.

This flight has a long list of plus points than negatives. First, the return fare price was affordable and reasonable. The fares were competitive and cheaper than other low-cost cost airlines, like Cebu Pacific Air and Jetstar Asia, flying the same route. Second, the flight schedule was just perfect. It was ideal after hotel check-out and the arrival was in time for dinner here in the Philippines.

Third, the airline’s 10-kilogram carry-on policy in economy is above the industry standard. Most full-service and low-cost airlines only allow up to 7 kilograms of carry-on luggage. The only airline I can think of that offers more in economy is Air France with 12 kilograms carry-on allowance. Fourth, the airline’s check-in system and process at Singapore Changi Airport is modern and efficient. There were no queues at all even if there were multiple Scoot flights departing during that period.

Fifth, Scoot’s inflight portal, ScootHub, is something worth noting. It is great to see low-cost airlines investing on this type of amenity for the passengers. Lastly, the airline provided face masks and sanitary wipes to passengers during boarding. It was something I did not expect from a low-cost carrier like Scoot.

This flight is not all good; it also had some minor inconveniences. First, the security process at the boarding gates took longer than expected. There were only 2 lines for more than 200 passengers. On top of this, the boarding dates only opened an hour before and boarding commenced 30 minutes after it opened. It was more of how the airport was designed but it was just a minor setback. Second, the disembarkation process was chaotic. Everyone was excited to stand up and leave the plane once the aircraft door was opened.

Nevertheless, it was still an amazing flight with Scoot. Will I fly them again? Yes! The airline may not have the 1-peso base fare but they still have a great product with competitive fares. The good schedule (for this flight – not the red eye ones) also adds value to it. Scoot has interesting and affordable long-haul routes which I aim to fly with in the future.

Here are the geeky flight details for our aviation enthusiasts out there:

Airline: Scoot
Flight Date: 28 March 2023
Flight Number: TR 390
Route: Singapore (SIN) to Manila (MNL) Philippines
Duration: 3 hours & 13 minutes
Seat Number: 7A (window seat)
Aircraft: Airbus A321-271NX
Aircraft Registration: 9V-NCF
Engines: 2 x Pratt & Whitney PW1100G engines
Age (at the time of the flight): 1.3 years old
Delivered: December 2021


Have you flown Scoot in the past? How was your experience? I hope you can share your flight experience in the comments section below. If not, I hope I convinced you to try them in the future. They are a good budget carrier! Do you have questions about anything mentioned above? Feel free to shoot me an e-mail to contact@thewkndtravel.com with your question.

Thank you for joining me in today’s Scoot flight report. I hope you can also check out my previous flight reports with EmiratesSingapore AirlinesVietnam Airlines and Air France. All previous flight reports can be found under the Flight Reports category. Feel free to check them out. Please look forward to more flight reports in the future.

Before you go, I hope you can like and follow my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SCOOT TR 397 – Manila to Singapore – Reasonably-Priced Early Morning Flight to the Lion City [March 2023]

Last March 2023, I flew to Singapore with my relatives to celebrate my cousin’s birthdays. We spent 5 days and 4 nights around the beautiful Lion City. We explored the usual areas and mostly went to the kid-friendly places such as the S.E.A. Aquarium and Universal Studios Singapore.

Unfortunately, I will not post our itinerary and trip details because it was just all fun, fun and fun with the kids. Instead, I will share with you the details of and experiences on our flights to and from Singapore with Scoot. Join me in today’s flight report as I go you through the first leg – our Manila to Singapore flight with Scoot on TR 397.

Planning to fly to Singapore soon? It is not a cheap country to visit. I have been there a few times and I want to share to you some hacks on how explore the country on a budget. Check out this Tuesday Tip post on how to save some cash while in Singapore!

Scoot

Scoot is a Singapore-based low-cost carrier that is wholly-owned by the Singapore Airlines Group. This low-cost subsidiary was first announced by Singapore Airlines in 2011. It took its first flight back in June 2012. Over the years, the airline has expanded its network from the neighboring Southeast and South Asian countries, up to North Asia (China, Taiwan, Japan and South Korea), to Australia and even far west to Greece and Germany. In 2017, Scoot merged with another airline – TigerAir Singapore – with Scoot as the surviving entity.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA AirIndonesia Air AsiaSingapore AirlinesEmirates & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Scoot is based in Singapore Changi Airport. It flies more than 50 Airbus A320, A321 and Boeing 787 aircraft to over 50 destinations across Asia, Australia and Europe. As of writing, it also has around 30 Airbus, Boeing and Embraer aircraft on order to join the fleet in the next few years.

The airline has adopted the frequent flyer program of its parent airline called KrisFlyer. It also has a codeshare partnership with its parent airline. Scoot is a member of Value Alliance – an alliance of low-cost carriers across Asia Pacific. Alliance members include our very own Cebu Pacific Air, Nok Air from Thailand and Jeju Air from South Korea. The airline also has partnerships with other airlines such as Virgin Australia, Aegean Airlines and Olympic Air.

Scoot is a low-cost carrier. The airline provides basic fares for an affordable price. Any extra flight perks like check-in baggage allowance, seat selection, inflight meals and inflight amenities can be purchased on top of the basic fare. This no-frills fare system allows the airline to offer low fares across their network.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

AIRFARE

Fares to and from Singapore are probably one of the most expensive here in Southeast Asia; it is because of its relatively high airport taxes and fees. My relatives and I booked our return tickets 1.5 months before our intended flight date and paid ₱9,758.39 each.

This return ticket included 10 kilograms of carry-on baggage per way and a randomly-selected seat during check-in. It does not include check-in baggage and inflight meals or snacks. These add-ons were available for purchase up to a few hours before the flight.

I personally think that this was a reasonably-priced return fare considering it was booked relatively close to the intended trip schedule. A return ₱1-fare ticket with Cebu Pacific Air costs a little over ₱6,000 and it must be booked over 6 months before.

TRAVEL REQUIREMENTS

Singapore has removed all Covid-19 restrictions as of February 2023. The country still requires all incoming tourists and visitors to fill out the SG Arrival Card declaration form at least 3 days before arrival.


Philippine passport holders can enter Singapore without a visa and are allowed to stay up to 30 days after entry.

I have been to Singapore a few times in the past. In fact, I previously shared with you 2 Singapore trips which you can read about in this website: Throwback Thursday Treat: 2016 New Year in Singapore & SINGAPORE Stopover: Quick & Packed 24 Hours In The Lion City.

BEFORE THE FLIGHT

7 days before the flight, Scoot sent an e-mail to remind me of the latest Singapore entry requirements. The airline also offered me to purchase add-ons for the flight such as check-in baggage, meals, etc.

48 hours before the flight, I did not receive an e-mail notification saying that online check-in is now open for our flight. My theory is that I needed to check-in through the counters because I was flying with 2 kids.

Aircraft & Flight Information

This Scoot flight TR 397 from Manila, Philippines to Singapore Changi Airport was operated by a 1.3-year-old Airbus A321neo aircraft. This neo aircraft, delivered to the airline in December 2021, has 236 seats in an all-economy class configuration.

The flight took off from Ninoy Aquino International Airport in Manila at exactly 6:22am and landed at Singapore Changi Airport 23 minutes ahead of schedule at 9:27am. The whole flight only took 3 hours and 5 minutes.

Ground & Airport Experience

Back in March 2023, Scoot operated out of Ninoy Aquino International Airport Terminal 1. The airline has now transferred its Manila operations to Ninoy Aquino International Airport Terminal 3 as of 16 April 2023.

CHECK-IN

I arrived at the airport at 2:43 in the morning and noticed that check-in counters are already open. I paid my travel tax and went to meet my relatives in the priority lane (we were travelling with kids). The whole check-in and bag-drop process, including the queue, took 48 minutes. The regular check-in lines moved faster than the priority lane queue.

PRE-DEPARTURE

After check-in, we passed through immigration and final security check. We decided to kill time in the central common areas because the boarding gate and lounge were still closed.

An hour before boarding, Gate 16 opened to all Singapore-bound passengers. This pre-departure area lacked proper ventilation; it was small and cramped. There were not enough seats for all passengers of a 236-seat plane.

BOARDING

Boarding process started at 5:28am. Passengers who availed the BoardMeFirst add-on and those who need assistance went inside the plane first. Passengers travelling with infants, small children, persons with disability and senior citizens boarded the plane next. Regular passengers came in last and boarded the plane by zone.

The boarding process on this Singapore-bound flight was chaotic. Priority boarding was not followed; passengers lined up from everywhere. The ground staff had difficulty managing the boarding process and ended up boarding all passengers at the same time. The whole process took over 30 minutes. Aircraft doors were closed around 6:00am; the plane pushed back at 6:06am.

INFLIGHT HARD & SOFT PRODUCT

SEAT FEATURES

The Airbus A321neo aircraft used in this Singapore-bound flight has 236 seats in a 3 x 3 all economy-class configuration. According to SeatMaps website, each seat features 28 to 29 inches of legroom and 18 inches of seat width.

Each seat features a tray table and a seat pocket with aircraft safety card and onboard menu. It also features individual reading lights, air nozzles and attendant call button. The seats on the A321 do not have headrests and USB or power outlets.

I was assigned seat 13E, a middle seat in the front section, on this 3-hour flight.

INFLIGHT SNACK

Scoot does not offer complimentary inflight snack or meals onboard. Passengers can pre-book inflight meals up to days before the flight; they can also buy snacks and drinks during the onboard service. The snack service immediately commenced after reaching the flight’s cruising altitude. The ‘shop’ remained open until 45 minutes before landing. I did not avail of any snack or meal on this short flight.

INFLIGHT ENTERTAINMENT

Scoot aircraft do not feature personal entertainment screens. Instead, they have a feature called ScootHub – an inflight portal accessible from the passenger’s mobile devices. ScootHub offers fun games, real-time flight map, magazine and other inflight features. In future, it will also offer food and drink order services and duty-free shopping.

INFLIGHT CONNECTIVITY

Scoot did not offer in-flight Wi-Fi on this short flight to Singapore. Passengers can connect to the onboard connection only to access ScootHub and not to use the internet or messaging applications.

LAVATORY

I was seated in a middle seat and I did not have the chance to get up and visit the lavatory during the flight. The person seated next to me was asleep almost throughout the flight.

CABIN CREW SERVICE

Unfortunately, I did not have a direct interaction with the cabin crew on this flight. I noticed that the crew did their job in greeting and assisting passengers from boarding to the snack service and up to disembarkation.

DISEMBARKATION & BAGGAGE CLAIM

The aircraft touched down at Singapore Changi International Airport at 9:27am. It taxied to gate D35 in less than 10 minutes. All passengers disembarked from the front door into the terminal.

We finished the whole disembarkation, immigration and baggage claim process in less than 20 minutes.

Flight Experience

I had a pleasant flying experience with Scoot on this Manila to Singapore leg last March 2023. Allow me to expand this statement further by sharing the positives and points for improvement for this specific flight.

In my opinion, Scoot excelled in the following areas. First area is price point. The airline offered budget-friendly and competitive airfare for such last-minute tickets. The return fare from Manila to Singapore cost ₱9,758.39 per person, a few thousands cheaper (at the time of booking) than other low-cost competitors such as Cebu Pacific Air, Air Asia Philippines and JetStar Asia.

Second, the ticket included a generous carry-on baggage allowance of 10 kilograms per passenger. Most airlines only allow up to 7 kilograms of complimentary cabin baggage while a low-cost carrier like Scoot offers more than the industry standard. The only airline I can think of that offers more in economy is Air France with 12 kilograms carry-on allowance.

Third, the airline used a modern Airbus A321neo aircraft on this flight to Singapore. This newer plane provided better inflight experience and offered more optimized cabin spacing and features. Lastly, Scoot has improved in the inflight experience with ScootHub – the airline’s inflight portal. It is rare for low-cost airlines to offer this type of portal but it is nice to see that Scoot is pioneering it here in Southeast Asia.

This flight is not all good; it also has areas where the airline or the staff can improve on. First, the priority line check-in process took longer than the regular check-in line. We were 6th on the line and took 48 minutes to finish the check-in process.

Second, the airline’s pre-departure area for this flight was small, crowded and cramped. This concern has now been addressed with the airline’s recent transfer of operations to Ninoy Aquino International Airport Terminal 3. Lastly, the boarding process was chaotic. Priority boarding was not followed; the ground staff had difficulty managing the boarding queues.

Overall, it was still a good flight with Scoot. I flew with them years ago from Penang to Singapore and I can confidently say that the airline has improved a lot in terms of passenger flying experience. I cannot wait how can they can further improve their product. Will I fly with them again? Yes! I am keen on trying their low-cost long-haul routes in the future.

Let me share with you some geeky details of this flight:

Airline: Scoot
Flight Date: 24 March 2023
Flight Number: TR 397
Route: Manila (MNL) Philippines to Singapore (SIN)
Duration: 3 hours & 5 minutes
Seat Number: 13E (middle seat)
Aircraft: Airbus A321-271NX
Aircraft Registration: 9V-NCJ
Engines: 2 x Pratt & Whitney PW1100G engines
Age (at the time of the flight): 1.3 years old
Delivered: December 2021


Have you ever flown with Scoot? When and to where was this? Also, what did you like most about your flight with the airline? I hope you can share your trip details and experiences in the comments below. Do you have any questions about anything mentioned above? Feel free to also post them below. Alternatively, you may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s Scoot flight report. I hope you can also check out my previous flight reports with Emirates, Singapore Airlines, Vietnam Airlines and Air France. All previous flight reports can be found under the Flight Reports category. Feel free to check them out. Please look forward to more flight reports in the future.

Before you go, I hope you can like and follow my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: PHILIPPINE AIRLINES PR 2920 – Daraga (DRP formerly Legazpi LGP) to Manila – Last-Minute Mabuhay Miles Redemption Ticket to the Metro [December 2022]

Hey, long time no post! Not many of you know, but I recently finished a 24-day trip around Paris, Italy & Barcelona. Unfortunately, I haven’t had time to start writing about the trip. I’ve been busy with Christmas festivities & reunions since I arrived back from Europe. Don’t worry, I will start writing about them in the next few weeks.

For today, I want to share with you my recent experience with Philippine Airlines on their PR 2920 flight from Daraga, Albay (DRP – formerly LGP Legazpi) to Manila (MNL). This flight was unique because it happened during the 1st day of using the new 3-letter DRP airport designator code & it was booked using Mabuhay Miles – Philippine Airlines’ loyalty program. Join me in today’s flight report & find out how this flight went.

Philippine Airlines

Philippine Airlines, commonly known as PAL, is the Philippines’ flag carrier. The airline started operations back in 1941 & is currently the region’s oldest commercial airline. Majority of the stake in PAL is owned by PAL Holdings under Dr. Lucio Tan – also the owner of one of the country’s biggest conglomerates – LT Group. World-famous ANA Holdings, the parent company of All Nippon Airways, also owns a minor stake in the airline.

Philippine Airlines operates around 60 Airbus, Bombardier & Boeing aircraft to over 40 international & 31 domestic routes. Its hubs are located in Manila, Cebu, Davao, Clark & Kalibo. PAL is the country’s biggest full-service airline offering premium experience to its passengers. They offer business class, premium economy & economy class to most of its routes.

PAL is not a member of any airline alliance but has code-share flights with major carriers such as All Nippon Airways, Cathay Pacific, Turkish Airlines, Gulf Air & many more. PAL also has its own frequent flyer program called Mabuhay MilesPAL is also the only Philippine-based carrier to receive a 4-star rating from world-renowned air transport rating organization Skytrax.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA AirIndonesia Air AsiaSingapore Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare & Inclusions

It’s not a secret that airfares are more expensive during the festive season. Many people take advantage of the Christmas holidays & go home to their respective hometowns. The demand for plane seats is higher than usual. I didn’t have a fixed schedule at that time, so I had no choice but to book the ticket last-minute. The one-way bare fares for both Philippine Airlines & Cebu Pacific Air at the time of booking were at around ₱4,000 to ₱5,000 without baggage. On the other hand, there were no available CEB Super Pass seats on my preferred flight.

I checked my Mabuhay Miles account & saw that I have enough miles to use for a one-way ticket to Manila. I immediately redeemed these miles using the airline’s portal & booked this PR 2920 flight from Daraga to Manila. I used 4,500 miles & only paid ₱870 for taxes & fees. The redeemed Mabuhay Miles ticket included 7-kilogram carry-on baggage, 20-kilogram check-in baggage allowance & a free standard (non-aisle & non-exit) seat.

I may have used up most of my Mabuhay Miles, but I believe I got a good deal with this ticket. I booked it 9 days before the intended flight date during a peak travel period. I was also happy that the ticket included a free check-in baggage allowance. This ticket was definitely a steal!

Travel Requirements

There are no COVID-19 related travel requirements between Albay & Metro Manila. These requirements were abolished a few months ago. The process & requirements are back to the old times where passengers were only asked to bring a valid ID during counter check-in & sometimes, boarding.

Do you want to know the difference between a full-service & a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Before The Flight

2 days before the flight, I received an e-mail from Philippine Airlines that Bicol International Airport’s designator code will be changed from LGP to DRP effective December 15, 2022. This e-mail required passengers to accept the said changes. Unfortunately, it resulted in an error on the Philippine Airlines website. Minutes after the initial e-mail, I also received an email from the airline containing the official announcement of changing the airport designator code to DRP. I immediately called the airline & had my ticket sorted.

24 hours before the flight, I received another airline from Philippine Airlines informing me that online check-in was already available for my flight. I checked in right away for my flight. The new Philippine Airlines mobile application displayed my mobile boarding pass & the flight details on the homepage.

Flight Information

This Daraga (DRP) to Manila (MNL) flight was operated by a 15.2-year-old Airbus A320-214 aircraft. The plane was initially delivered to Philippine Airlines in November 2007. The plane was initially configured with 12 business class seats & 144 economy class seats but was reconfigured to 180 all economy class seats in May 2022.

PR 2920 took off from Bicol International Airport 22 minutes behind schedule at 5:17pm. The flight took 50 minutes & landed smoothly at Ninoy Aquino International Airport at 6:07pm. The flight landed 12 minutes behind schedule.

Ground & Airport Experience

CHECK-IN

I arrived at Bicol International Airport 2 hours & 45 minutes before the flight & I was surprised to see the check-in counters open that early. I went to the counters to drop my luggage & get my paper boarding pass. Check-in process took less than a minute – no queues, no whatsoever.

PRE-DEPARTURE

After check-in, I went up to the pre-departure area & waited for the flight. Bicol International Airport’s pre-departure area has more food & pasalubong store choices now compared to when it opened back in October 2021. There’s a dedicated laptop area for those who need to do some work while waiting for their respective flights. There are charging stations on both sides – provided by Smart & Philippine Airlines; there are a lot of seats to choose from.

The Philippine Airlines ground staff informed passengers of the expected aircraft arrival time after it departed Manila. The plane touched down at 4:25pm.

BOARDING

Boarding process started at 4:42pm. Priority passengers, senior citizens & those travelling with kids boarded the plane first. Regular passengers followed. Everyone boarded the plane using the jet bridge & only through the front door. The boarding process finished at 5:07pm.

Please note that face masks are mandatory on all flights within the Philippines. The ground staff announced this during the boarding process.

Inflight Hard & Soft Product

SEAT FEATURES

This Philippine Airlines Airbus A320 aircraft has 180 seats in an all-economy class cabin configuration. Each row has 6 seats divided into 2 by an aisle. According to SeatGuru, all seats on this Airbus A320 aircraft have a seat width of 19.7 inches. Economy plus seats have a seat pitch / legroom of 34 inches, while standard economy seats have a legroom of 29-30 inches.

Each seat features a tray table, a small pocket with the aircraft safety card, individual air vents & reading lights. The seats don’t feature personal entertainment screens because this type of aircraft is only used in domestic short haul services.

I got window seat 54K for this flight. The seat had a decent recline & a clean tray table. The seatbelt needs to be replaced since it’s already worn out. In fact, most of the seats on this flight are already worn out. These are still functional but would need some refit soon.

INFLIGHT SNACK

After take-off, the crew went around & gave out a pack of green peas & dried mangoes with a cup of water. Philippine Airlines is the only domestic major carrier that offers complimentary snacks on board. Better than nothing.

INFLIGHT ENTERTAINMENT

Philippine Airlines did not offer inflight entertainment options for this flight & aircraft. The flight only took 50 minutes & this additional feature isn’t essential.

LAVATORY

I didn’t get the chance to visit the lavatory on this Airbus A320 aircraft. The 3 lavatories were occupied throughout the flight. Some even queued for a few minutes just to use the lavatory.

Cabin Crew Service

Philippine Airlines brands their service as the ‘Heart of the Filipino.’ The cabin crew on this Legazpi to Manila flight embodied that way of service & gave their best in catering to the needs of the passengers. They welcomed all passengers with their best smiles & helped in putting passengers’ bags in the overhead compartment. They gave passengers the best possible service they could provide. Kudos!

Disembarkation & Baggage Claim

The cabin crew implemented an organized disembarkation process for this flight. They called 5 rows at a time & asked passengers seated on these rows to stand up, get their bags & disembark. All passengers followed & got off the plane in an orderly manner.

Baggage claims didn’t take long. Our check-in bags were already at Carousel 4 a few minutes after we arrived at the baggage claim area.

Final Thoughts

It was another excellent flight with Philippine Airlines. The positive points outweighed the negative points by a mile.

Let’s start with the positive points. First is miles redemption & value for money. This flight only cost 4,500 Mabuhay Miles & ₱870 worth of taxes & fees. This was a steal considering the redemption ticket was booked 9 days before the intended flight date & during peak travel season. The original flights were priced at 4.5x the fare I paid above. Second, the redemption ticket already included 20 kilograms of check-in baggage allowance. This allowance could easily cost ₱500 if you booked the regular ticket. Third, the check-in counters opened earlier than the usual 2 hours before the flight schedule. This made the check-in process easier & faster as the ground staff didn’t have to deal with a lot of passengers at a time.

Fourth, Philippine Airlines still gives out complimentary snacks on a short domestic hop like this from Daraga to Manila. I flew with Singapore Airlines on their Singapore to Kuala Lumpur & Kuala Lumpur to Singapore routes & I was only given a drink of choice – no nuts, crackers or whatsoever. Props to PAL for keeping the onboard service. Fifth, it’s been a while since I experienced an orderly disembarkation process on a plane. The crew on this flight managed to ask all passengers to follow the disembarkation process they organized. Lastly, the cabin crew on this flight was excellent. Their quality of service was top-notch – indeed the Heart of the Filipino.

This flight wasn’t perfect. The flight left Bicol International Airport 22 minutes behind schedule & landed 12 minutes after the intended schedule. These delays are inevitable in a congested airport like Ninoy Aquino International Airport, but it still somewhat affected the whole flight experience. Second & finally, the seats on this Airbus A320 aircraft need some refit. The seatbelts are already worn out & could use some replacement.

Will I fly them again in the future? Definitely – it’s a no-brainer. I hope I can also fly their international sector in the future.

For those interested in the nerdy details of this flight, see below:

Airline: Philippine Airlines
Flight Date: 15 December 2022
Flight Number: PR 2920
Route: Daraga, Albay (DRP) to Manila, Philippines (MNL)
Duration: 50 minutes
Seat Number: 54K
Aircraft: Airbus A320-214
Aircraft Registration: RP-C8610
Engines: 2 x CFM International Engines
Age: 15.2 years old
Delivered: November 2007


Have you flown with Philippine Airlines recently? How was your experience with the country’s flag carrier? Feel free to share your personal experiences in the comments section below. Do you have any questions about flying Philippine Airlines? You may post them below or you may send an e-mail to contact@thewkndtravel.com.

Thanks for joining me in today’s flight report. Stay tuned for the next one coming in shortly. I also have a few flights lined up in the coming weeks & months. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: CEBU PACIFIC AIR 5J 325 – Manila to Legazpi – Last-Minute Cheap Jet Flight Back to Bicolandia [May 2022]

Yes, you read the title right! Jet flights are back in Bicol. Just last month, May 2022, Cebu Pacific Air & Philippine Airlines restarted their Airbus A320 services to & from Legazpi at the newly-opened Bicol International Airport.

Since this new airport opened in October 2021, Cebu Pacific Air utilized their ATR 72-600 turboprop aircraft on their daily flights to & from Legazpi, while Philippine Airlines flew their De Havilland Canada DHC-8-400 aircraft on the same route. I have had the pleasure of flying these propeller planes from both airlines in the last few months. Check out the following flight reports to know more: DG6194 Legazpi to Manila, DG6193 Legazpi to Manila, PR2922 Legazpi to Manila, PR2919 Manila to Legazpi & DG6192 Legazpi to Manila.

If you have been following me in the last few weeks, you know that I’ve been to Cebu with my friends for a quick 4 days & 3 nights around Cebu City & Bantayan Island. From Cebu, I flew to Manila to fulfill some work obligations. After a quick 1-day trip in Manila, I then flew back home to Legazpi – this time on Cebu Pacific Air’s Airbus A320 jet service on 5J 325. Join me in today’s flight report as I share with you my experience flying with a jet back to Bicolandia.

Cebu Pacific Air

Cebu Pacific Air is not a new airline in this website; it is actually my most-reviewed airline here. Cebu Pacific Air is the country’s largest low-cost carrier. The airline is owned by Cebu Air Inc which is part of one of the country’s biggest conglomerates, JG Summit Holdings. The airline commenced its first flight in 1996 & has been flying for over 26 years. Together with its subsidiary, Cebgo (previously Tiger Air Philippines), the airline flies to over 60 destinations across the country, Asia Pacific & the Middle East. It operates close to 70 young & fuel-efficient jet & propeller aircraft. Cebu Pacific Air operates the narrow-body & wide-body aircraft while its subsidiary operates the propeller passenger & cargo aircraft.

The airline has a lifestyle & loyalty program called Go Rewards. It is also a founding member of Value Alliance, the world’s largest alliance of low-cost carriers. The airline has opened the opportunity for every Filipino to fly domestic & international at extremely low prices compared to its industry rivals. It is known for its ₱1-base fare promotions offered a few times a year.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA AirIndonesia Air AsiaSingapore Airlines, Philippine Airlines & Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

I had initial plans of traveling by land with my parents back to Bicol after the short work trip in Manila. Last-minute changes in plans forced me to take this flight back to Legazpi. I’m super thankful for Cebu Pacific Air’s CEB Super Pass I got a one-way ticket a week before the scheduled flight for only ₱1,234.88. I paid ₱390.88 for the CEB Super Pass & added ₱844.00 for the flight taxes & 20-kilograms check-in baggage allowance. Not bad for a last-minute ticket, eh?

Travel Requirements

Albay is open to tourism & returning residents since late last year. Fully-vaccinated individuals only need to provide a valid ID & their vaccination card or vaccination certificate. Partially & unvaccinated passengers need to provide a negative antigen result taken 48 hours before the flight.

I have been fully-vaccinated since October last year, so I only had to show my vaccination card. Please take note that these requirements may change from time to time. For Cebu Pacific Air passengers, the airline has compiled on their website & is regularly updating the requirements for all their destinations. Feel free to check out the updated Covid-19 Information Page here.

Before The Flight

Even with more lax restrictions & border controls, Cebu Pacific Air still kept their passengers informed by sending e-mail reminders days before the scheduled flight. The e-mail contained contactless flight protocols, check-in & bag drop schedules & mask reminders.

Just like the reminders we got for our recent flight from Legazpi to Cebu, I noticed that the airline has removed the item about the Traze mobile application. I believe the authorities have stopped using this application for contact-tracing purposes. It would have been nicer if contact-tracing procedures were still being practiced in order to curb any possible surge in cases.

I still commend Cebu Pacific Air for keeping their passengers informed & prepared for what they may experience from check-in to the flight itself.

Flight Information

Cebu Pacific Air has brought their Airbus 320 aircraft back to Legazpi Airport just last May 2022. This 5J 325 flight was operated by a 6.5-year-old Airbus A320-200 Sharklet aircraft with registration RP-C4106. This 320 sharklet aircraft has an all-economy class configuration with 180 seats. The flight left Manila station at 9:20am, cruised to an altitude of 25,000 ft & then touched down at Bicol International Airport at 10:01am. This Manila to Legazpi flight only took 41 minutes; it departed on time & arrived at its destination a few minutes ahead of schedule.

Airport & Ground Experience

CHECK-IN

I arrived at Ninoy Aquino International Airport around 6:30am; I expected long queues from going into the terminal & to the check-in counters. I was so surprised to see a rather empty Cebu Pacific Air check-in counters. I noticed that the counters were sorted by destination for the first time in years. I also noticed that the document check section, which I mentioned on my November 2021 Cebgo Manila to Legazpi flight, was already removed.

I took me exactly 7 minutes to finish the whole check-in process. This included checking-in & printing my boarding pass & bag tags in the self-service check-in machines, queuing for bag drop & the bag drop process itself. The guy at the check-in counter was very friendly.

PRE-DEPARTURE

After check-in, I went through security & walked to our assigned gate – Gate 131. I was surprised to see a not-so-crowded boarding gate. There were a lot of available seats & there were no people seated on the floor. The gate started to get packed when it was near our boarding schedule.

At exactly 8:00am, I received a text message from Cebu Pacific Air confirming Gate 131 as my assigned boarding gate. Props to Cebu Pacific Air for keeping the passengers well-informed. It’s these small details that make the flights enjoyable & worth the price.

BOARDING

Boarding commenced at exactly 8:15am. Priority passengers, those traveling with kids, senior citizens & persons with disabilities boarded first. After a few minutes, the crew called the rest of the passengers for boarding. All passengers took the bus to the assigned aircraft.

Passengers board from both the front & rear cabin doors. Those seated from rows 1 to 15 boarded through the front door, while those seated from rows 16 to 31 boarded through the rear door. I was assigned seat 25F, so I boarded through the rear door. The boarding process took 45 minutes; the cabin crew closed the aircraft doors at 9:00am.

Inflight Product & Experience

SEAT

Cebu Pacific Air’s Airbus A320-200 aircraft has 180 passenger seats in an all-economy class cabin. It has a 3 x 3 configuration across 30 rows. Each row has 6 seats. All seats, except the exit row seats, have a seat width of 17 inches & a seat pitch of 29 inches. This 6.5-year-old aircraft had the old & thick seat design which can still be reclined.

I got a window seat (25F) for this quick flight to Legazpi. Each seat features an industry-standard leg room, a foldable tray table & a seat pocket with the aircraft safety card. Each passenger also has access to individual air vents & individual reading lights. The seats do not feature USB power outlets, unlike those from the Airbus A321neos I flew with to Davao & from Davao last March. I will choose the seat recline over the USB power outlet any time!

INFLIGHT SNACKS

Cebu Pacific Air does not offer complimentary snacks or meals on all of their flights. Instead, the airline offers buy on board light snacks & drinks during the flight. This paid snack service was only re-introduced recently when cases have gone down.

For this flight to Legazpi, the cabin crew offered light snacks & drinks to passengers shortly after take-off. Choices were limited to chips, light snacks & drinks. Rice / heavy meals & alcoholic beverages were not yet offered during this flight. Inflight menus are not yet available on this flight.

INFLIGHT ENTERTAINMENT

Cebu Pacific Air aircraft do not feature personal entertainment screens. Pre-pandemic, they had inflight magazines found in every seat pocket. These magazines were still not available on this flight.

The airline is known for conducting inflight games in exchange for airline-branded merchandise. For this flight, the crew asked for 3 items; the passengers who raised their hand first & showed the requested items first won Cebu Pacific Air-branded pouches. I got the 2nd question correct & won an airline branded pouch. Thank you, Cebu Pacific Air!

LAVATORY

I didn’t have the chance to visit the rear lavatory during the flight. I was seated by the window; the couple beside me were mostly asleep during the flight.

Cabin Crew Service

I had close to no encounter with the cabin crew on this flight, but I noticed that they were attentive to the questions & requests of the guests during the snack service. They also greeted all passengers during boarding & disembarkation.

Disembarkation & Baggage Claim

We arrived at Bicol International Airport at 10:01am & disembarked from the aircraft minutes later. Passengers use both front & rear doors for disembarkation. Our check-in baggage took longer than usual because a Philippine Airlines flight arrived ahead of us. The bags from that PAL flight came out first & were followed by those from our flight. Bicol International Airport authorities have removed the arrival forms & Traze App QR code checks they had months before.

Final Thoughts

This Cebu Pacific Air Manila to Legazpi flight on 5J 325 l took last 19 May 2022 was an excellent flight. In fact, it’s probably one of the best ones I’ve had with the airline. Everything on this flight, from ticket price, to check-in, boarding to inflight experience, went right.

The price I paid for this one-way flight was definitely the highlight of the trip. Imagine, I only paid that cheap for a flight in 7 days. Take note, the ticket even included 20 kilograms of check-in baggage allowance. Thanks to my CEB Super Pass, I got this great deal.

I was surprised to see the check-in counters & pre-departure gates empty on a Thursday morning. I enjoyed the quick check-in & bag drop process, the efficient boarding process & the on-time departure & arrival of this flight. I also won a Cebu Pacific Air-branded pouch during the inflight games.

Flights like this make me more excited to fly again with Cebu Pacific Air in the future. I am looking forward to taking them again on my future domestic & international flights. Thank you, Cebu Pacific Air for such an enjoyable flight experience.

PS. I am also delighted to see bigger jet aircraft being used again for the Manila to Legazpi route!

For those who are interested, here are the technical details of this flight:

Airline: Cebu Pacific Air
Flight Date: 19 May 2022
Flight Number: 5J 325
Route: Manila (MNL) to Legazpi (LGP)
Duration: 41 minutes
Seat Number: 25F
Aircraft: Airbus A320-200
Aircraft Registration: RP-C4106
Engines: 2 x CFM International Jet Engines
Age: 6.5 years old
Delivered: January 2016


Thank you for joining me in today’s flight report. Do you have any questions about flying with Cebu Pacific Air or flying in to Legazpi? Feel free to post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Stay tuned for upcoming flight reports & posts! In the meantime, you may check out my previous flight reports here. Before you go, can you visit my social media channels –Facebook & Instagram – and like or follow them? Thank you & see you in the next one!

PS. Photos were taken using my OnePlus 9 Pro.