Category: Budget Travel

Hostel of the Day – IMANO TOKYO GINZA HOSTEL – Comfortable & Value Accommodation Near Tokyo’s Bustling Ginza District | My New Favorite Tokyo Hostel

Last October 2023, I, together with some friends, flew to Tokyo for a few days to re-visit the city we visited back in 2015. I spent 11 days and 10 nights around the city and stayed at only one accommodation, Imano Tokyo Ginza Hostel. Now that Oak Hostel Zen has closed permanently, I can tell you that this property is now my favorite hostel in Tokyo.

Join me in today’s hostel of the day feature and learn why Imano Tokyo Ginza Hostel instantly became my new favorite hostel in the city.

Imano Tokyo Ginza Hostel

Imano Tokyo Ginza Hostel opened its doors to the traveling community in 2017. This excellent property aims to provide comfortable accommodation, just like when one comes to visit a friend’s home. Imano offers both shared dormitory and private rooms across 8 floors above the exceptional second-floor communal lounge and co-working space and the ground-floor reception.

Location & Access

Imano Tokyo Ginza Hostel is located at 1-5-10 Shintomi, Chūō-ku, Tōkyō 104-0041. It is in the center of Tokyo, in a quiet neighborhood between the Tsukiji and Ginza areas. The hostel is 2 minutes by foot from Exit 2 and 6 minutes by foot from Exit 1 of Shintomicho Station on the Yurakucho Subway Line. It is 6 to 10 minutes by foot from Exit 4 of Tsukiji Station on the Hibiya Subway Line, from Exit A1 of Takaracho Station on the Toei Asakusa Line, and from Exit A3 of Hatchobori Station on the JR Keiyo Line.

The hostel is about 10 to 15 minutes by foot from famous places like Tsukiji Outer Market, Ginza Shopping Street, and Tokyo Station. It is also near several local restaurants and convenience stores.

Imano Tokyo Ginza Hostel is 1 train ride away from and to Narita International Airport via the Keisei Narita SkyAccess Line that continues to the Asakusa Line (and vice versa) from Takaracho Station. It is also 1 train ride away from and to Haneda International Airport via the Keikyū Airport Line that also continues to the Asakusa Line (and vice versa) from Takaracho Station. Given Tokyo’s extensive train system, there are also other ways to reach the property via other train lines.

The hostel’s location may not be near a local supermarket, but it is still a good base of choice when traveling around Tokyo. It is near various train lines, which makes it accessible almost everywhere in the city. Its ‘one train ride away to and from the airport’ also makes it a convenient place to stay when in Tokyo.

Room Options & Cost

Imano Tokyo Ginza Hostel offers shared dormitory rooms and private rooms, depending on what the guests need.

The hostel offers the following dormitory configurations: a 6-bed mixed dormitory room, a 6-bed female dormitory room, and a 4-bed mixed dormitory room. All these dormitory rooms feature bunk beds with individual reading lights, privacy curtains, power outlets, hangers, bag and shoe lockers, air conditioning, and safety boxes. These dormitory rooms also have access to shared showers (with shampoo, conditioner, and liquid soap), toilets, and wash areas (with hair dryers and kettles) located on every floor. Dormitory bed rates start at ¥3,400 per bed per night.

Imano Ginza’s list of private room options is as follows: Japanese-style single or twin room, 4-bed family room, and 6-bed family room. The private single or twin tatami rooms feature futon beds, in-room shower and toilets with wash basins, televisions, bathroom and toilet amenities, face and bath towels, and air conditioning. The 4-bed and 6-bed family rooms feature the same amenities as the dormitory rooms above. These are dormitory rooms converted into private rooms when guests or families book them. Private room rates start at ¥10,000 per room per night.

My friend and I stayed at Imano Tokyo Ginza Hostel for 10 consecutive nights. We booked our stay with Agoda, spent the first 5 nights in the Japanese-style twin tatami room, and paid ₱9,298.86 each. Another friend joined us for the next 5 nights, and we all stayed in the 6-bed mixed dormitory room. We paid ₱6,589.06 for all 5 nights.

For 2 people.
For 3 people.

In total, I paid ₱15,887.92 for all 10 nights, roughly ₱1,588.79 per night in an expensive city like Tokyo and neighborhood like Ginza. Not bad!

Guest Facilities & Amenities

Guests staying at Imano Tokyo Ginza Hostel enjoy these facilities and amenities:

Free High-Speed Wi-Fi – Guests have access to a high-speed internet connection available throughout the building. Those working remotely can also take advantage of this “work from anywhere”-friendly Wi-Fi connection.

Drink Coupon Upon Check-In – The hostel staff gave us a drink discount coupon upon check-in. The coupon was valid throughout our stay.

Complimentary Slippers – The hostel provides complimentary slippers to all guests. The slippers are only limited to 1 pair per person per stay.

Café & Bar – Imano Tokyo Ginza Hostel has an in-house café and bar. The café opens at 8:00 a.m. daily, while the bar starts operating from 5:00 p.m. to 10:00 p.m.

Prices as of October 2023
Prices as of October 2023

Clean Showers & Toilets – The property makes sure that its communal showers and toilets are clean and well-maintained.

Communal Wash Areas – Each floor has a communal wash area where guests can dry their hair, brush their teeth, or wash their faces.

Air Conditioning & Heating Systems – All private and dormitory rooms feature air conditioning and heating systems.

Communal Lounge & Dining Area – Imano Tokyo Ginza Hostel has a cozy, aesthetic, and spacious communal lounge and dining area. This communal area is also perfect for those who want to get some work done during their stay in Tokyo.

Shared Kitchen – The property has a small but functional shared kitchen near the communal lounge and dining areas.

Complimentary Water Refill – The hostel offers drinking water refill through the dispenser found in the small kitchen.

Outdoor Terrace & Smoking Area – The hostel prohibits smoking inside the hostel premises. They have the second-floor outdoor terrace as the designated smoking area.

Meeting Box Rental – Need to attend an important meeting during your stay? The hostel has a RemoteworkBOX near reception, which is available for rent for only ¥700 per hour.

Free Boardgame Rental – Guests can borrow the boardgames near the café & bar and play with them during their stay.

Free Umbrella Rental – Imano Tokyo Ginza Hostel offers free umbrella rental during rainy days. Guests can freely get one when leaving the hostel and return it after use.

Coin-Operated Laundry – The property has a coin-operated laundry on the second floor. Please reach out to reception if you want to use this facility.

Luggage Storage – The hostel offers free luggage storage to guests on their check-in and check-out days.

Locker Rentals – They also offer locker rentals for valuable items that cannot be left inside rooms and in the complimentary luggage storage. Feel free to reach out to reception if you want to rent one.

Hostel Shop – The hostel has a shop where guests can purchase amenities, snacks, and drinks or rent other amenities such as bath towels and pajamas. The shop is located beside the reception.

Seasonal Hostel Activities – Imano Tokyo Ginza Hostel conducts seasonal activities where checked-in guests can join. These activities are posted on their social media platforms.

24-Hour Reception – People arriving early in the morning or late at night do not need to worry about checking-in. The hostel reception is open 24 hours a day.

Multi-Lingual & Friendly Staff – The hostel staff speak many languages; they are also nice, approachable, and friendly.

Lift Access – The hostel has one lift that goes to every floor. Guests who bring large luggage do not need to carry it via the stairs.

Secured Room Access – All private and dormitory rooms can only be accessed by inputting the number combinations found in the room keycards.

Secured Hostel Premises – The rooms can only be accessed by the guests. Also, the lift requires a keycard for it to go up. The main entrance door is locked every day after 11:00 p.m. The hostel is also equipped with a 24/7 security surveillance system.

Hostel Experience

I enjoyed my stay at Imano Tokyo Ginza Hostel to the point that it became my instant favorite.

Imano Tokyo Ginza Hostel wins in these aspects. First, the hostel’s private and dormitory room rates are competitive on the affordable side if we look at Tokyo, and particularly Ginza rates. The hostel has everything a traveler needs during his or her Tokyo visit. Second, Imano Ginza’s location is central but quiet. It is in a peaceful neighborhood away from the busy Ginza and Tsukiji commercial districts.

Third, the hostel’s second-floor communal lounge / work area is the best. They have high-speed internet, which allowed me to be productive at work for a few days. The tables have power and USB outlets, which can be used to charge laptops and phones. Fourth, the hostel provides free drinking water refills. It helped us save some money by not buying drinking water.

Lastly, Imano Ginza has a whole bunch of friendly staff. One staff member, Mai (if I remember it right), even went to us on the second floor to give us candies she bought during her weekend trip to Yamanashi Prefecture. Lovely!

The hostel also has its drawbacks. First, the shared kitchen is very small. Only one person can use it at a time. Second, for those traveling with large suitcases, the double or twin private tatami rooms have very limited space. The suitcases can only be opened on top of the beds.

Lastly, the dormitory rooms need better ventilation. The 6-bed mixed dormitory room on the fifth floor where my friends and I stayed for a few nights had this disturbing or unpleasant unventilated smell. This can easily be fixed by opening the windows and letting fresh air circulate for a few hours every day.

Nevertheless, I still had a nice and delightful 10-day stay at Imano Tokyo Ginza Hostel. I am happy I got the chance to try both their private tatami and dormitory rooms during this lengthy stay. I will be back in the future, now that it is my new favorite hostel in Tokyo.

If you want to see how the hostel looks in real life, their website has this feature that shows a 360° panorama view of the property. Also, in case you have questions about Imano Tokyo Ginza Hostel, please feel free to reach out to them on the following channels:

Imano Tokyo Ginza Hostel
Address: 1-5-10 Shintomi, Chūō-ku, Tōkyō 104-0041
Phone Number: +813 5117 2131
Email Address: tokyo-ginza@imano.jp
Website: www.imano.jp/ginza/en
Facebook Page: www.facebook.com/imanotokyoginza
Instagram: www.instagram.com/imano_tokyo_ginza

This wraps up my stay at Imano Tokyo Ginza Hostel. What do you think of the hostel? Do you have any questions about anything mentioned above? Feel free to post them in the comments section below. You may also send these questions to me via email to contact@thewkndtravel.com.

Thanks for joining me in today’s Hostel of the Day feature. Please also take time to check out my previous HOTD features by clicking this. You will find my other hostel reviews about Le Village Montmartre in Paris, The Bed KLCC in Kuala Lumpur, The RomeHello in Rome, Yesinn Youth Hostel in Hong Kong, Yeah Hostel in Barcelona, and  Z Hostel here in the Philippines.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and please watch out for more Tokyo 2023 content in the coming weeks!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 910 – Singapore to Manila – Standard but Turbulent Morning Flight Back to Manila [September 2023]

After spending a week of family time in Sydney and Brisbane, it was finally time to go home. In September 2023, I, together with my parents, flew back to Manila from Brisbane, Australia, with Singapore Airlines.

In my previous flight report, I shared with you some of our flying experience from Brisbane to Singapore onboard Singapore Airlines flight SQ 246. Today, I will report how the onward connecting flight to Manila went. Join me in today’s flight report as I tell you more about this Singapore Airlines flight, SQ 910, from Singapore to Manila.

In case you missed it, I also wrote about our flights to Australia with Singapore Airlines. I hope you can check both SQ 921 from Manila to Singapore and SQ 231 from Singapore to Sydney. I also shared with you how our domestic Virgin Australia flight VA 943 from Sydney to Brisbane went.

SINGAPORE AIRLINES

Singapore Airlines is Singapore’s national carrier. This award-winning world-class airline is based at one of the world’s best airports, Singapore Changi Airport. The airline started as Malayan Airways in 1947; it then rebranded, and commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers and the number of international passengers carried worldwide.

The airline currently flies to over 70 destinations in more than 30 countries across five continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of the Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max, and Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator, with 63 currently in service and two more on order. 7 of the 65 Airbus A350’s in service have the ultra-long range (ULR) premium (only business and premium economy class) configuration. These ULRs are mostly used on North American routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities and services you can think of. All SQ tickets include free check-in baggage, meals, and in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance, one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the second-most-reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

This SQ 910 flight is part of a four-sector ticket from Manila to Australia and back on Singapore Airlines. The return ticket, booked 5 months before the intended flight date, only cost $497 (US dollars) per person. This return ticket includes a 25-kilogram check-in baggage allowance, a 7-kilogram carry-on allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained and passionate cabin crew.

I booked our ticket directly with the airline using my credit card and paid $1,491 (US dollars) for three people. I got charged ₱83,537.75 for all three tickets, including foreign transaction service fees. This translates to only ₱27,845.92 per person. Considering when the ticket was booked against the intended flight schedule, this ticket was definitely a steal. It already has everything a passenger needs on a long-haul flight, from food to amenities to entertainment. The other airline competitors offered way more expensive ticket prices at the time of booking for our planned August schedule.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code upon entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Unlike previous Singapore Airlines flights, I did not receive any business class upgrade offers for this SQ 910 flight. I only got a flight check-in reminder on the airline’s mobile application 48 hours before the Brisbane to Singapore flight.

Upon getting the said check-in notification, I immediately chose our seats for both Brisbane to Singapore and Singapore to Manila flights and checked-in for both flights. Singapore Airlines allows its passengers to choose their seats for free during mobile or web check-in.

Aircraft & Flight Information

This Singapore-Manila SQ 910 flight was operated by a 4.6-year-old (at the time of the flight) Airbus A350-900 aircraft. This plane, delivered in January 2019, features the airline’s regional configuration with 40 lie-flat business class seats and 263 economy class seats.

Flight SQ 910 took off from Singapore Changi Airport at 9:32 a.m. and landed at Ninoy Aquino International Airport four minutes behind schedule at 1:09 p.m. The flight took 3 hours and 37 minutes.

Ground & Airport Experience

SINGAPORE CHANGI AIRPORT TRANSIT EXPERIENCE

Passengers can transit through Singapore Changi Airport, provided both flights (to and from Singapore) are under the same ticket or itinerary. The passenger’s bags should have been tagged from the airport of origin to the final country or airport of destination.

I already checked in for this Singapore-Manila flight in Brisbane. Upon arrival at Changi Airport Terminal 3, Gate B9, I got off the plane, took the sky train to Terminal 2, and headed to the food court for breakfast. I got kaya toast and milo, while my parents got noodles and coffee. After breakfast, we walked leisurely to Gate F54 and waited for the boarding gate doors to open.

Transiting at Singapore Changi Airport is always a pleasant experience. The airport is clean and well-maintained. It also has a long list of leisure activities that passengers can do or try while waiting for their next flight.

PRE-DEPARTURE

Singapore Changi Airport is one of the few airports in the world where final security checks are conducted before entering the flight’s assigned boarding gates. Depending on the size of the flight, the boarding gates open 1 to 2 hours before the scheduled time of departure.

Gate F54 opened to passengers at 8:03 a.m. I submitted myself for a final security check. Afterwards, I secured a comfortable seat inside the pre-departure area while I waited for the flight boarding announcement.

BOARDING

The ground staff announced boarding commencement at 8:37 a.m. They first called passengers traveling with infants and those needing special assistance. The ground staff then announced boarding for first class passengers, then for business class passengers and PPS Club members. They called in Star Alliance Gold and Krisflyer Elite members, followed by premium economy class passengers.

The local staff called the economy class passengers last. They asked these passengers to board according to their assigned groups. The whole boarding process only took 28 minutes.

The airline crew closed the aircraft doors at exactly 9:05 a.m. The aircraft was pushed back 10 minutes later, at 9:15 a.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

This Singapore-Manila flight was operated by one of Singapore Airlines’ Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats and 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch and a 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces, and a large tray table.

Business Class Seat

Economy class seats have a seat pitch of 28 inches and a seat width of 18 inches, slightly bigger than the Boeing 787-10’s 17.5-inch seat width. Each seat comes with a spacious leg room, an adjustable headrest, and a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a foldable tray table with mirror, a coat hook, small storage space below the screen, a foldable cup holder, a USB charging outlet, a comfortable pillow, and a universal power outlet in between seats. Blankets, face masks, and disinfectant surface wipes are available upon request.

I got window seat 64A for this 3.5-hour flight to Manila. I believe the airline provides more than what a passenger needs for a short-haul flight.

INFLIGHT BREAKFAST SERVICE

Singapore Airlines served complimentary breakfast meals on this short-haul flight to Manila. The airline has let go of physical menu cards and incorporated them into the inflight entertainment system and the onboard connectivity service. The airline has also brought back the appetizer that went missing during the pandemic.

The cabin crew offered traditional fried carrot cake and sausages with scrambled eggs as main options. They gave out the meals with fresh fruits, a fruit yoghurt, a bread roll with butter, a bottle of water, and a drink of choice – coffee, tea, wine, beer, soft drinks, water, or juice. After the meal service, the crew went around for the second time and offered water, coffee, and tea to those who wanted them.

I went for the traditional meal option, which was the Singapore fried carrot cake (fried savory radish-rice flour cake with prawns and picked turnips). I got it with a glass of apple juice and enjoyed the breakfast meal. I was impressed by the large mains portion the airline provided for this main option. I was full after the tasty meal.

I admire the airline for using metal cutlery and recyclable food containers during meal service. It helps a lot in eliminating solid waste; it is environment-friendly. I hope they can find a sustainable alternative to plastic cups.

After the breakfast service, I asked for a glass of my Singapore Airlines staple, the Singapore Sling. I was given the drink after a few minutes, and I finished it just in time for landing.

INFLIGHT ENTERTAINMENT

Singapore Airlines’ entertainment system, Krisworld, offers thousands of options for passengers to choose from. It has hundreds of movies, television series, and music albums from different parts of the world. It also has games and local Singaporean media for passengers to enjoy. It also features an inflight map, which shows the plane’s current position, its flight path, and other flight-related details. All these entertainment options can be accessed via the touch-screen personal monitors found in front of every seat.

The personal entertainment screen of rear economy bulkhead seat 55D is mounted on the wall. It still has the touch-screen feature but is mostly controlled using the remote due to its far and high position. It can still personalize the entertainment experience by logging in using your Krisflyer membership number. It has the same moving inflight map feature. The only thing it lacks is the presence of cameras, which passengers can view during the flight.

INFLIGHT CONNECTIVITY

Since July 2023, Singapore Airlines has offered complimentary unlimited onboard Wi-Fi access on all its flights, except for flights operated by Boeing 737-800s. Passengers are required to log in using their Krisflyer accounts to use the onboard Wi-Fi service. Those not registered with Krisflyer can register during the flight to access the said service.

I connected to the onboard Wi-Fi service, but I got a very slow internet connection despite the ‘11 Mbps’ registered speed. I stopped using it, and I just watched a movie while waiting for landing.

LAVATORY

I did not have the chance to visit the lavatory on this 3.5-hour flight. The seatbelt sign was turned on for most of the flight due to turbulence.

Cabin Crew Service

The cabin crew service on this flight was the usual warm, friendly, and hospitable SQ service. The crew welcomed us during boarding, served us during meal service, and sent us off during disembarkation with their biggest smiles. They also did their best to serve all means and attend to everyone’s requests despite the frequent flight turbulence. They were apologetic for the frequent meal service suspensions brought about by turbulence.

Disembarkation & Luggage Claim

The aircraft was parked at Gate 112 of Ninoy Aquino International Airport Terminal 3. All passengers disembarked in an orderly manner, went through immigration, and claimed checked-in bags at the arrival hall.

Flight Experience

Despite the never-ending turbulence, I still had a nice flight with Singapore Airlines on this regional service from Singapore to Manila, Philippines. Allow me to share with you the positives and negatives of this specific flight.

Let us start with the good things. First, I only paid $497 (US dollars) or ₱27,845.92 in local currency for this 4-sector ticket from Manila to Australia and back. I got more than I actually paid for because I enjoyed the following ticket inclusions: a 25-kilogram check-in baggage allowance, a 7-kilogram carry-on allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained and passionate cabin crew.

Second, I had an easy transit experience at Singapore Changi Airport. The airport terminal was complete with all signage and directions to our assigned boarding gate for this flight. It also had a long list of features and amenities that all passengers could enjoy during their layovers. I have been to many airports around the world, and I can confidently say that Singapore Changi Airport is one of the world’s best, if not the best in current times.

Third, the breakfast offerings on this flight were tasty and flavorful. I got the popular local breakfast option, and I can tell you that it was a complete turnaround of the meals on the previous Brisbane-Singapore flight. The main dish tasted great, and it had a larger serving size than usual. I will not hesitate to get it again in case it is offered on my next SQ flight.

Let us move on to the not-so-good stuff of this flight. First, the rear cabin temperature was a bit hot compared to the previous flights. The absence of individual air vents made it even worse. Second, the inflight Wi-Fi connection worked very slowly. It took some time to load a website or even send a message via Facebook and WhatsApp.

Lastly, the flight had more turbulence than usual. The seatbelt sign was turned on most of the time. The cabin crew had to suspend the breakfast service several times due to turbulence. It was not the airline’s fault, but somehow it still affected the flight experience. I encountered the same level of turbulence last July 2022 on the same route but on another Singapore Airlines flight SQ 916.

Despite the turbulent ride back to Manila, I still enjoyed this short final hop onboard SQ 910. I do not mind taking the same onward flight to Manila if I ever fly from other Singapore Airlines destinations outside Southeast Asia in the future.

Allow me to share with you some details of this flight to Manila:

Airline: Singapore Airlines
Flight Date: 4 September 2024
Flight Number: SQ 910
Route: Singapore (SIN) to Manila, Philippines (MNL)
Duration: 3 hours and 37 minutes
Seat Number: 64A
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SHD
Engines: 2 x Rolls-Royce Trent XWB
Age: 4.6-years-old
Delivered: January 2019

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Singapore Airlines on this busy route from Singapore to Manila.

Have you flown with Singapore Airlines in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: SINGAPORE AIRLINES SQ 246 – Brisbane to Singapore – Underwhelming Catering but Sensational Cabin Crew Service on an Overnight Flight to the Lion City [September 2023]

After spending over a week in Australia, it was time to go home. I, together with my parents, flew with Singapore Airlines from Brisbane to Manila, with a 3.5-hour stop in Singapore. Allow me to share with you in today’s flight report how the sensational cabin crew service saved the disappointing and underwhelming catering onboard Singapore Airlines flight SQ 246 from Brisbane to Singapore.

In case you missed it, I wrote about our flights to Australia with Singapore Airlines. I hope you can check both SQ 921 from Manila to Singapore and SQ 231 from Singapore to Sydney. I also shared with you how our domestic Virgin Australia flight VA 943 from Sydney to Brisbane went.

Singapore Airlines

Singapore Airlines is Singapore’s national carrier. This award-winning world-class airline is based at one of the world’s best airports, Singapore Changi Airport. The airline started as Malayan Airways in 1947; it then rebranded, and commenced operations as Singapore Airlines in 1972. The airline has been a top contributor in terms of the world’s revenue passenger kilometers and the number of international passengers carried worldwide.

The airline currently flies to over 70 destinations in more than 30 countries across five continents. Singapore Airlines is one of the leading carriers in the Southeast Asian Region with the help of its low-cost subsidiary, Scoot. The airline’s previous regional subsidiary, Silk Air, has been incorporated into SQ’s operations as of March 2021.

Singapore Airline flies a modern aircraft fleet consisting of the Airbus A350, Airbus A380, Boeing 777, Boeing 787 Dreamliner, Boeing 737 Max, and Boeing 737-800 NG. The airline is the world’s largest Airbus A350-900 operator, with 63 currently in service and two more on order. 7 of the 65 Airbus A350’s in service have the ultra-long range (ULR) premium (only business and premium economy class) configuration. These ULRs are mostly used on North American routes.

Singapore Airlines is a full-service carrier. It means that every flight includes all the necessary in-flight amenities and services you can think of. All SQ tickets include free check-in baggage, meals, and in-flight entertainment. The airline has a frequent flyer program called KrisFlyer & PPS Club. The airline is a member of the Star Alliance, one of the world’s biggest airline alliance networks.

Singapore Airlines is not a new airline on this website. In fact, it is the second-most-reviewed airline after Cebu Pacific Air.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

Last year, I got lucky to score affordable tickets to Australia with one of the world’s best airlines, Singapore Airlines. Believe it or not, this return ticket from Manila to Sydney via Singapore and Brisbane to Manila via Singapore only cost me $497 (US dollars). I got charged by my bank ₱27,845.92, including the foreign transaction service fee.

This affordable SQ ticket includes 25 kilograms of checked baggage allowance, 7 kilograms of carry-on baggage allowance, inflight meals and snacks, personal entertainment screens on all flights, and a 5-star flight experience with a well-trained cabin crew. Considering the ticket was booked only 5 months before the intended flight date, this was a bang for the buck. It was definitely a steal.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Philippine passport holders are only required to present their valid passports and the E-Travel QR code upon entering the country’s borders. Non-Philippine passport holders may be required to present other requirements, such as a valid visa or onward departure ticket. These requirements vary from one nationality to the other. It is always best to check with the relevant authorities regarding the updated entry requirements.

Before The Flight

Unlike previous Singapore Airlines flights, I did not receive any business class upgrade offers for this SQ 246 flight. I only got a flight check-in reminder on the airline’s mobile application 48 hours before this flight.

Upon getting the said check-in notification, I immediately chose our seats for both Brisbane to Singapore and Singapore to Manila flights and checked-in for both flights. Singapore Airlines allows its passengers to choose their seats for free during mobile or web check-in.

Aircraft & Flight Information

This Brisbane-Singapore SQ 246 flight was operated by a 3-year-old (at the time of the flight) Airbus A350-900 aircraft. This plane, delivered in October 2020, features the airline’s regional configuration with 40 lie-flat business class seats and 263 economy class seats.

Flight SQ 245 took off from Brisbane International Airport at 12:04 a.m. and landed at Singapore Changi Airport 22 minutes ahead of schedule at 5:22 a.m. local time. The flight took 7 hours and 18 minutes, a few minutes shorter than its declared flight time.

Ground & Airport Experience

Singapore Airlines departs from Brisbane International Airport Terminal 1 (International Terminal).

CHECK-IN

Check-in opened 3 hours and 30 minutes before the scheduled departure. All passengers are asked to check in and print boarding passes and luggage tags via the self-check-in kiosks. After this, passengers need to drop their luggage at the bag drop counters.

I printed our boarding passes and luggage tags on the self-check-in kiosks. Then, together with my parents, I walked to the self-bag drop counters to leave our bags. An airline ground staff member approached us during bag drop and offered her assistance.

The check-in and bag drop process only took us 10 minutes. Fast and efficient!

PRE-DEPARTURE

After check-in, I went through security and immigration and spent the rest of the night in the pre-departure area. There is not much to do inside Brisbane Airport’s international terminal apart from enjoying the tropical vibe of the pre-departure area.

BOARDING

The ground staff announced boarding commencement at 11:08 p.m. They first called passengers traveling with infants and those needing special assistance. The ground staff then announced boarding for first class passengers, then for business class passengers and PPS Club members. They called in Star Alliance Gold and Krisflyer Elite members, followed by premium economy class passengers.

The staff called the economy class passengers last. They asked these passengers to board according to their assigned groups. The whole boarding process took 30 minutes.

The airline crew closed the aircraft doors at exactly 11:38 p.m. The aircraft pushed back two minutes later, at 11:40 p.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Singapore-Brisbane flight was operated by one of Singapore Airlines’ Airbus A350-900 aircraft. The plane sports the regional seat configuration with 40 lie-flat business class seats and 263 standard economy seats. According to SeatGuru, each business class seat has a 60-inch seat pitch and a 28-inch seat width. The seats have a 1-2-1 configuration, with each seat having direct aisle access. All business class seats are equipped with a large personal entertainment screen paired with noise-canceling headphones. Each seat also includes a pillow, a blanket, several storage spaces, and a large tray table.

Economy class seats have a seat pitch of 28 inches and a seat width of 18 inches, slightly bigger than the Boeing 787-10’s 17.5-inch seat width. Each seat comes with a spacious leg room, an adjustable headrest, and a personal entertainment screen. Seats also feature a seat pocket with inflight safety cards, a foldable tray table, a coat hook, small storage space below the screen, a USB charging outlet, a comfortable pillow, and a universal power outlet in between seats. Blankets, face masks, and disinfectant surface wipes are available upon request.

I got aisle rear economy bulkhead seat 55D in the middle section on this 7-hour overnight flight to Singapore. I had more than usual leg room and did not worry about reclining seats throughout the flight. The only downside to having this seat is the frequent disturbance I get from people using the lavatory in front of me.

INFLIGHT MEALS

Singapore Airlines served supper and early morning refreshments on this Brisbane-Singapore flight. The dinner, snack, and drink options can be found in the airline’s inflight portal, Krisworld. The airline got rid of physical menus during the pandemic.

A little over an hour after take-off, the cabin crew served dinner. They offered two types of mains: wok-fried beef in oyster sauce with egg noodles and chicken and mushroom ragout. They served the mains with farro, corn and red bean salad, cheese and crackers, a bread roll and butter, a bottle of water, and a drink of choice – coffee, tea, wine, beer, soft drinks, water, or juice. The crew went around for the second time to serve iced cream for dessert and coffee, tea, or water to those who wanted.

2.5 hours before landing, the cabin crew commenced the refreshments service. They offered chicken pies and cheese and vegetable relish on ciabatta for snacks. They distributed these with coffee, tea, water, and/or fruit juice.

I went for the noodle option for dinner and got the chicken pies for refreshments. I was disappointed because both options tasted bland and lacked flavor. My parents had the same comments about the chicken and mushroom ragout dinner option. The only thing I enjoyed in the dinner service was the salted caramel ice cream.

An hour after dinner, I asked the crew if they had snacks, chips, or nuts. I told the crew I did not like the meal. Cabin crew Celine immediately said sorry and advised me she would find something for me. She came back after a few minutes and gave me two packs of biscuits, another serving of salted caramel ice cream, and a cup of water.

The catering on this flight was disappointing and underwhelming. A massive thank you to the salted caramel ice cream and to cabin crew Celine for saving the inflight meal experience.

INFLIGHT ENTERTAINMENT

Singapore Airlines’ entertainment system, Krisworld, offers thousands of options for passengers to choose from. It has hundreds of movies, television series, and music albums from different parts of the world. It also has games and local Singaporean media for passengers to enjoy. It also features an inflight map, which shows the plane’s current position, its flight path, and other flight-related details. All these entertainment options can be accessed via the touch-screen personal monitors found in front of every seat.

The personal entertainment screen of rear economy bulkhead seat 55D is mounted on the wall. It still has the touch-screen feature but is mostly controlled using the remote due to its far and high position. It can still personalize the entertainment experience by logging in using your Krisflyer membership number. It has the same moving inflight map feature. The only thing it lacks is the presence of cameras, which passengers can view during the flight.

INFLIGHT CONNECTIVITY

In July 2023, Singapore Airlines started offering complimentary, unlimited onboard Wi-Fi access on all its flights, except for flights operated by Boeing 737-800s. Passengers are required to log in using their Krisflyer accounts to use the onboard Wi-Fi service. Those not registered with Krisflyer can register during the flight to access the said service.

The Wi-Fi connection onboard this flight worked well. It allowed me to post an Instagram story while cruising 30,000 feet above sea level. Props to Singapore Airlines for giving free access to its Krisflyer members.

LAVATORY

The middle economy class lavatories on this Airbus A350 aircraft were kept fragrant and clean throughout the flight. The cabin crew checked and cleaned these lavatories frequently. These also had amenities (dental kits and hand moisturizer) that passengers might need during the flight.

CABIN CREW SERVICE

The cabin crew service on this flight was sensational. In fact, the excellent service, paired with the salted caramel ice cream service, saved the flight experience against the disappointing inflight catering. The cabin crew assigned to our area, Celine, started the dinner service by asking how I was, what I wanted for dinner, and even offering her specialty drink (which was super good) as the drink option.

Celine also apologized when she found out that I was not happy with the dinner food. She gave me lemon crackers and another serving of salted caramel ice cream to make up for it. She made sure that my parents and I had an enjoyable flight to Singapore. A big shoutout to Celine, a wonderful SQ cabin crew member, for making our flying experience a memorable one.

Disembarkation & Luggage Claim

Upon arrival at Singapore Changi Airport, the aircraft taxied to Terminal 3 Gate B9 for proper disembarkation. For some strange reasons, the inflight screens did not flash the onward assigned gates for passengers with connecting flights. The cabin crew announced which luggage belt number the checked bags would have available for claim. The luggage claim information was also flashed in the Singapore Airlines mobile application.

Disembarkation went by quickly. My parents and I found ourselves inside Singapore Changi Airport Terminal 3 in no time. We went to the nearby food court to get some breakfast because we were too hungry. We spent the rest of our layover in the food court and outside the assigned gate for our connecting flight to Manila.

Flight Experience

This pretty much sums up my Brisbane-Singapore SQ 246 flight with Singapore Airlines onboard their modern Airbus A350-900 aircraft. The flight may not be as ideal as my previous Singapore Airlines flights, but it still went smoothly. Allow me to share both the good and the bad about this flight.

First, the 4-sector ticket only cost me $497 (US dollars) or around ₱27,845.92 in local currency. The ticket itself was already a big win because it included 25 kilograms of checked baggage allowance, 7 kilograms of carry-on allowance, inflight meals, and personal entertainment screens on all four flights. It was definitely a steal.

Second, Singapore Airlines’ check-in system at Brisbane Airport was modern, quick, and efficient. The airline used automated check-in machines and bag drop counters for all passengers. Several ground staff were also present in case a passenger needed help or assistance during the process. Third, I got assigned to a bulkhead economy class seat for this overnight flight to Singapore. Thanks to this seat, I enjoyed extra leg room for the whole 7-hour flight.

Fourth, the aircraft’s Wi-Fi connection worked well during the flight. I managed to post a real-time Instagram story during the flight. Fifth, the salted caramel ice cream and the impressive cabin crew service saved this flight from the disappointing dinner and refreshment mains. The cabin crew assigned to my area, cabin crew Celine, gave sensational service throughout the flight. She embodied and showed me and my parents how SQ hospitality should be, despite the odds.

This flight was not all good; it also had its misses. First, both dinner mains and snack offerings were disappointing and underwhelming. The meals tasted bland and lacked flavor. Good thing the dinner service came with a tasty salted caramel ice cream for dessert.

Second, I noticed that the bulkhead economy personal entertainment screens were placed higher than the usual screens. I also saw that the screens were somewhat visible to the people behind me. Third, I might have missed it, but I believe the economy bulkhead seats do not have a cup holder or mirror in the seat features.

Lastly, I did not see the connections list on the personal entertainment screens when we were about to land at Singapore Changi Airport. I know the airline normally flashes the connecting flight information a few minutes before landing, but I did not see that usual feature on the screens before landing.

Nevertheless, I am glad that I chose to fly with Singapore Airlines for this Australian trip with my parents. I cannot wait to fly with them again in the future.

Here is a summary of the geeky details of this flight:

Airline: Singapore Airlines
Flight Date: 3 September 2023
Flight Number: SQ 246
Route: Brisbane, Australia (BNE) to Singapore (SIN)
Duration: 7 hours and 18 minutes
Seat Number: 55D
Aircraft: Airbus A350-941
Aircraft Registration: 9V-SHR
Engines: 2 x Rolls-Royce Trent XWB
Age: 3-years-old
Delivered: October 2020

Thank you for joining me in today’s flight report. I hope I gave you a comprehensive review of how it is flying with Singapore Airlines on this intercontinental Brisbane to Singapore route.

Have you flown with Singapore Airlines in the past? How was your flight experience? Are you looking to book a ticket with the airline soon? If yes, let me know if you have questions so I can respond to them. post your questions in the comments section below. You may also send these questions via e-mail to contact@thewkndtravel.com.

I hope you can check out my previous flight reports with Singapore Airlines and other airlines like Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next flight report!

PS. Photos were taken using my OnePlus 9 Pro.

Hostel of the Day: YESINN YOUTH HOSTEL @ YAU MA TEI – 4 Nights in Hong Kong’s Most Economical Quality Accommodation for Less Than ₱5,000 Each

Early last year, my friends and I won free roundtrip Cathay Pacific Airways tickets from Hong Kong International Airport’s World of Winners campaign. We used these free tickets in December 2023 and spent 5 days and 4 nights around Hong Kong.

Spending four nights in Hong Kong can be expensive given the high per-night costs of quality accommodations. Luckily, we came across Yesinn Youth Hostel @ Yau Ma Tei. We stayed at Yesinn for all four nights and paid less than ₱5,000 each.

Join me in today’s hostel of the day feature as I share with you why I think Yesinn Youth Hostel @ Yau Ma Tei is one of Hong Kong’s most economical accommodations.

Yesinn Youth Hostel @ Yau Ma Tei

Yesinn Youth Hostel @ Yau Ma Tei is an affordable accommodation located in a 25-story building in Yau Ma Tei, Kowloon. Formerly known as Wing Shing Hotel, the property offers a wide range of room options for guests traveling alone, with friends, and/or families. The hostel has its central operations in the second-floor reception and has rooms scattered throughout the building.

Location & Access

Yesinn Youth Hostel @ Yau Ma Tei is located at 1B Wing Sing Lane, Yau Ma Tei, Kowloon, Hong Kong, Hong Kong. It is located within the busy Yau Ma Tei area, just a few meters by foot from the famous Nathan Road. It is about 5 minutes by foot to exit C of Yau Ma Tei MTR Station of the Kwun Tong and Tsuen Wan Lines, literally 1 minute by foot to the Temple Street Night Market, and about 15 minutes by foot to the Ladies Market and the Sneaker Street in Mongkok. The hostel is also near various local restaurants, supermarkets, shops, and convenience stores.

The property is one bus ride away (A21 bus) to and from Hong Kong International Airport and Hong Kong-Zhuhai-Macau Bridge Hong Kong Port. The bus fare costs HKD 34.6 per person, and the trip takes about 45 minutes to an hour, depending on traffic.

The hostel’s location is an easy 10 out of 10. It is in a small and quiet street off Nathan Road but is close to everywhere. Its accessibility to the airport through the A21 airport bus makes it more attractive and convenient for its guests.

Room Options

Yesinn Youth Hostel @ Yau Ma Tei offers a long list of room options for those who want to stay. The property offers both shared dormitory rooms and private rooms.

The hostel offers the following dormitory room configurations: an 8-bed mixed dormitory room, a 4-bed mixed dormitory room, and a 4-bed female dormitory room. All these rooms feature bunk beds with individual reading lights, privacy curtains, shared bathrooms and ensuites, power outlets, air conditioning, and limited storage spaces. Rates start at HKD 99+ per night if you book directly with the property.

Yesinn’s long list of private room options is as follows: standard single room, standard twin room, standard triple room, comfort bunk room, comfort double room, and quadruple bunk room. All these private rooms feature in-room bathrooms (with heaters) and ensuites, air conditioning, bathroom amenities (towels and toiletries), desks and chairs, cable televisions, kettles, hair dryers, and power sockets. Rates start at HKD 199+ per night if you book directly with the property.

My friends and I booked our stay with Agoda and took advantage of Unionbank Visa’s 15% discount at the time of booking. We got 2 comfort bunk rooms and paid ₱19,954.57 for 4 nights. Each person only paid ₱4,988.64 for 4 nights. Cheapo, right?

We asked the ladies to pick their room, and we got the comfort bunk room on the 15th floor. We arrived with little to no expectations given the price we paid, but we were pleasantly surprised with how our room looked. We got a small bunk room with a surprisingly big (Hong Kong standards) shower and ensuite. I told my friend that I had seen a smaller room and toilet during our 2018 Hong Kong trip. My friends and I were happy and content with our rooms, given their location, inclusions, and the price we paid.

Guest Facilities & Amenities

Guests of Yesinn Youth Hostel @ Yau Ma Tei enjoy the following facilities and amenities:

Complimentary Wi-Fi Access – Hostel guests have access to fast Wi-Fi connections both in common areas and inside the rooms.

Communal Lounge – The hostel has a communal lounge area beside reception where guests can chill, kill time, and talk to other guests.

Shared Kitchen & Dining Area – Guests can prepare food in the shared kitchen. There are also seats and tables that can be used while eating. The kitchen is also complete with cutlery, plates, glasses, and other kitchen or meal needs.

Daily Housekeeping – The hostel staff goes around and cleans all rooms every day. Guests can opt out of this daily housekeeping service by putting the ‘Do Not Disturb’ sign on their room doors.

Vending Machines – There are vending machines in the common area. These machines have drinks and snacks that guests can purchase with cash or an Octopus card.

Friday Movie Nights – Yesinn Hostel @ YMT hosts free movie nights every Friday at 8:00 p.m. All guests are welcome to join this movie night.

Free Boardgame Rental – Guests can borrow boardgames and play with them in the common area.

Hostel Shop – The hostel has a shop that sells basic hostel amenities.

Concierge Services – Yesinn Hostel offers concierge services. Printing services are also available for a fee.

Luggage Storage – The hostel offers luggage storage to guests who need to leave their bags before check-in or after check-out. Please let reception know if you want to keep your bags with them before check-in or after check-out.

Long Reception Hours – Hostel reception hours are from 8:00 a.m. to 11:00 p.m. Please let the hostel know if you are arriving earlier or later than the stated hours. The hostel’s reception is found on the second floor.

Express Check-Out System – The property adopts an express check-out system where outgoing guests only need to drop their keycards in the mail box near the vending machines.

Multi-Lingual Hostel Staff – The Yesinn hostel staff speaks multiple languages: English, Cantonese, Mandarin, Korean, and Spanish.

Lift Access – All hostel guests have access to two lifts that run from the ground floor up to the rooms.

Secured Room Access – Room keycards are issued to guests upon check-in. These keycards only work on the assigned floor (in the lifts) and in the assigned room during the stay. It does not work anywhere else on the property.

Secured Hostel Premises – The hostel premises are equipped with security cameras and surveillance systems. The building entrance is also manned by security personnel all day.

Hostel Experience

I had an awesome stay at Yesinn Youth Hostel @ Yau Ma Tei. Knowing what affordable Hong Kong accommodations look like, I was pleasantly surprised by how nice this hostel is given the price we paid.

Yesinn Hostel is one of the most economical and value-added hostels in Hong Kong. My friends and I paid less than ₱4,988.64 each for 4 nights and got 2 comfort bunk rooms with private toilets and showers. We also liked the hostel’s relatively quiet location, but it was near everything. We were near Temple Street Night Market, Nathan Road, Ladies Market, Sneaker Street, and Mongkok. We were one ride away from Hong Kong International Airport. We were near Yau Ma Tei MTR station, supermarkets, shops, and local restaurants.

We also liked the number of amenities the hostel provided inside these comfort bunk rooms. We had bath and face towels, a television, a water kettle, a hair dryer, and toiletries inside the room. We also had a nice view of the city from our room windows. We also liked how the hostel kept the rooms clean and tidy every day. A massive thank you to the housekeeping staff who make up our room every day.

I, honestly, do not have anything to say negative or against the property. I have read reviews about a few things and experiences, but I have not experienced them. I will probably just warn the readers to manage their expectations regarding the room size. I can tell you the rooms are small to the point where one might not have space to open two medium- or large-sized suitcases.

Other than that, all is well with this amazing hostel. I will consider booking this again on my next Hong Kong trip, especially when I am on a tight budget. I hope I have given insights about the hostel, what they offer to their guests, and how our experience went. In case you have questions about the property, you may reach out through the following:

Yesinn Youth Hostel @ Yau Ma Tei
Address: 1B Wing Sing Lane, Yau Ma Tei, Kowloon, Hong Kong, Hong Kong
Phone Number: +852 5608 9966 / +852 3703 7333
Email Address: ymt1@yesinn.com
Website: www.yesinn.com/en
Facebook Page: www.facebook.com/YesinnYMT
Instagram: www.instagram.com/yesinn_ymt

This wraps up my stay with Yesinn Youth Hostel @ Yau Ma Tei. What do you think of the hostel? Do you have any questions about anything mentioned above? Feel free to post them in the comments section below. You may also send these questions to me via email to contact@thewkndtravel.com.

Thanks for joining me in today’s Hostel of the Day feature. Please also take time to check out my previous HOTD features by clicking this. You will find my other hostel reviews about Le Village Montmartre in Paris, The Bed KLCC in Kuala Lumpur, The RomeHello in Rome & Z Hostel here in the Philippines.

Before you go, I hope you can like, follow and share my social media pages – Facebook and Instagram. This will help me increase my reach; it will also keep you up-to-date with the latest blog posts, itineraries and flight reports on this website. Thank you and see you in the next hostel of the day feature!

PS. Photos were taken using my OnePlus 9 Pro.

Flight Report: VIRGIN AUSTRALIA VA 943 – Sydney to Brisbane – Quick Interstate Hop to Australia’s River City [August 2023]

In August 2023, I flew to Australia with my parents for a week-long vacation and family visit. I toured them around Sydney for the first three days, and I brought them to my aunt (my dad’s sister) in Brisbane for the remainder of the trip.

I have been to both Sydney and Brisbane in 2018, so I will no longer write about our itineraries. I hope you can check out my posts about these previous trips here: Exploring SYDNEY By Foot Part 1 – Heritage Sites Within The City, Exploring SYDNEY By Foot Part 2 – City Icons, Alleys & Harbours, BONDI BEACH & COOGEE BEACH – A Short Trip To Two of Sydney’s Suburban Beaches, and BRISBANE Weekend.

I flew to Sydney from Manila with Singapore Airlines on board flight SQ 921 from Manila to Singapore and flight SQ 231 from Singapore to Sydney. I wrote about these two flights in my previous flight reports. I hope you can also check them out. After three days in Sydney, I, together with my parents, flew with Virgin Australia on their domestic service from Sydney to Brisbane on flight VA 943. I will share with you details about this quick interstate hop on this newest flight report feature.

Virgin Australia

Virgin Australia is an Australian-based airline founded by British businessman Richard Branson (founder of Virgin Group) and Australian businessman Brett Godfrey. Previously known as Virgin Blue, the airline commenced operations the following year as a low-cost carrier. The airline started growing its route network and market share after the collapse of Ansett Australia in 2001. It eventually became the country’s second-largest airline after the national carrier, Qantas. The airline went through a massive transformation in 2011, offered business class products, and changed its name to Virgin Australia.

In April 2020, Virgin Australia went into voluntary administration due to the financial impacts of the COVID-19 pandemic. A few months later, American private investment company Bain Capital agreed to take over the airline management and bring the airline back to the skies.

As of writing, Virgin Australia flies to over 30 domestic and international destinations using over 80 Boeing-only aircraft. It operates its Boeing 737 aircraft from its main hubs in Sydney, Melbourne, and Brisbane and its secondary hubs in Adelaide and Perth. The airline is not part of an airline alliance, but it has codeshare and interline agreements with many of the world’s carriers. It also has its own frequent flyer program called Velocity Frequent Flyer.

Virgin Australia is a semi-full-service carrier, like Air France. The airline provides inflight refreshments on their short domestic routes. It also offers a complimentary check-in baggage allowance, but it will depend on the purchased fare bundle: Lite, Choice, Flex, and Business. It also offers basic (lite) fares, which only include a 7-kilogram carry-on baggage allowance. Any additional services outside the fare bundles are available for purchase during initial booking or up to hours before the scheduled flight. The airline offers inflight entertainment via the passengers’ personal devices.

In case you missed it, I post reviews & features of my flights since June 2019. I’ve covered airlines such as EVA Air, Indonesia Air Asia, Emirates, Singapore Airlines, Philippine Airlines, and Cebu Pacific Air. All posts about these flights are found under the Flight Reports category.

Airfare

I booked this ticket a little over 3 months before the intended flight date and paid 109 AUD per person ~ roughly ₱4,000 including foreign conversion service fees. I got the Choice fare option, which includes 7 kilograms of carry-on baggage, 23 kilograms of checked luggage, a complimentary standard seat, and the usual domestic onboard service.

Domestic airfares in Australia are, by nature, expensive. These fares only get cheap when flying basic (no add-ons), booked way in advance, or when offered during seasonal promotions. I flew with Virgin Australia on the same route back in 2019 and paid a higher fare for a basic fare bundle for a Saturday morning flight. I guess that is how domestic fares are in Australia.

Do you want to know the difference between a full-service and a low-cost airline? Check out my previous post detailing the differences of these 2 types of airlines.

Travel Requirements

Flying domestically in Australia only requires the usual identification document. As a tourist, I presented my passport and printed boarding pass at the bag-drop counter.

In case you missed it, I wrote about the steps on how to get an Australian tourist visa. I hope you can check out this quick guide.

Before The Flight

Virgin Australia sent five emails before this flight happened. 7 days before the flight, I got an email offering me to bid for a business class seat. Two days later, I got another email offering to upgrade my standard seat to an EconomyX seat for more legroom and priority boarding. I also got a reminder to purchase additional baggage allowances in case I need to.

3 days before the flight, I got the same upgrade bid offer email I got a week before the flight. 2 days before the flight, I got 2 emails from the airline: the first email reminding me about my flight, the ticket inclusions, airport procedures, and flight check-in reminder, and the second email solely explaining the online check-in to airport procedures. The contents of these two emails are pretty much the same, only with different email layouts and sending schedules.

Kudos to Virgin Australia for offering these add-ons and for keeping their upcoming passengers aware of everything about the upcoming flight.

Aircraft & Flight Information

This Sydney-Brisbane Virgin Australia flight utilized a 5.8-year-old (at the time of the flight) Boeing 737-800 Next Generation aircraft. The next generation aircraft, delivered to the airline in November 2017, has 8 business class seats in a 2-2 configuration and 168 economy class seats in the standard 3-3 layout.

The flight took off from Runway 34R/T6 of Sydney Kingsford Smith Airport at 1:14 p.m., headed north, and landed at Brisbane Airport 5 minutes ahead of schedule at 2:25 p.m. This domestic flight only took 1 hour and 11 minutes.

Ground & Airport Experience

Virgin Australia’s domestic flights depart from Sydney Kingsford Smith Airport Terminal 2.

CHECK-IN

Upon arrival at Sydney Airport Terminal 3, I went to the Virgin Australia check-in counters on the left side of the terminal building. I checked in for the flight using the self-service check-in kiosks and printed my boarding pass and luggage tag. After this, I went to the bag-drop counter and surrendered my check-in luggage.

This efficient check-in process only took me 10 minutes to finish. The ground staff at the bag drop counter was nice and friendly.

PRE-DEPARTURE

After check-in and bag drop, I went through a security check and went to our assigned gate, Gate 38. I left my dad in the pre-departure area and went to the food court with my mom to get food for lunch. I, together with my mom, walked back to Gate 38, had our lunch there, and waited for boarding to start.

BOARDING

Boarding commenced at 12:33 p.m. The ground staff asked business class and priority passengers to board the aircraft first. Then, they asked the economy class passengers to board next. The crew asked passengers assigned to rows 1 to 14 to board using the jet bridge. They advised passengers with seat numbers 15 to 30 to board using the stairs at the back of the aircraft.

The boarding process only took 15 minutes. The airline crew closed the aircraft doors at 12:48 p.m. The aircraft was pushed back 11 minutes later, at 12:59 p.m. and taxied to the runway for take-off.

Inflight Hard & Soft Product

SEAT FEATURES

This Sydney-Brisbane flight was operated by a Boeing 737-800 next-generation aircraft. This aircraft featured 8 recliner business class seats on a 2-2 layout and 168 regular economy class seats on a 3-3 configuration.

According to our friends at SeatGuru, each business class recliner seat has a seat pitch of 37 inches and a seat width of 19.5 inches. These seats have thicker and softer padding and adjustable head rests. They also feature portable entertainment systems, individual reading lights, overhead air vents, and power sockets.

On the other hand, each economy class seat has a seat pitch of 30 inches and a seat width of 17 inches. The seat also features leather seatback padding with adjustable headrests, a normal tray table, a seat pocket with a safety card and inflight connectivity card, an individual air vent, and a personal reading light. The economy class seat does not feature a personal entertainment screen.

I got window seat 17F for this short hop to Brisbane. I found the seat to be nice and comfortable for this 1.5-hour flight.

INFLIGHT SNACK SERVICE

Virgin Australia offered complimentary drink service on this flight to Brisbane. The cabin crew offered water, coffee, and tea to all passengers. They advised that snacks and other drink options are available for purchase and directed all passengers to check the inflight menu for these options.

Back in 2018, I remember Virgin Australia offering a complimentary granola snack and a drink of choice (coffee, tea, water, juice, or soda) on the same Sydney to Brisbane route. It was sad to see that they no longer offered the free snack on this short domestic flight.

INFLIGHT ENTERTAINMENT

The airline offered inflight entertainment options to all passengers via the passengers’ personal screens. They made ‘Virgin Australia Entertainment’ available for free via the passengers’ personal devices. The entertainment options include movies, series, and a moving inflight map. All the passengers need to do to access this system is connect to the onboard Wi-Fi connection.

INFLIGHT CONNECTIVITY

Virgin Australia offered a paid Wi-Fi service on this flight to Brisbane. They have two available flight Wi-Fi passes: a 30-minute pass for 9.75 AUD and a flight pass (for the entire flight duration) for 14.95 AUD.

I did not connect to the paid Wi-Fi service since it was only a short domestic flight. Also, I believe the rates seem to be on the high-end price tier compared to internet passes offered by other carriers.

LAVATORY

I did not visit the plane’s lavatory on this 1.5-hour flight from Sydney to Brisbane. I did not want to disturb my parents, who slept throughout the flight.

Cabin Crew Service

The cabin crew service on this flight was just alright. The crew did their job, assisted the passengers, and served snacks and drinks. Nothing more, nothing less.

Disembarkation & Luggage Claim

Disembarkation was quick, orderly, and efficient. The plane reached the assigned gate 10 minutes after landing. Business class passengers got off the plane first. Economy passengers deplaned row by row.

Luggage claim was also quick. We got our checked bags within 10 minutes from the time we got off the plane. Brisbane Airport’s domestic arrivals area is small and easy to navigate around.

Flight Experience

It was a usual flight with Virgin Australia. It was my second time flying the airline, but it was my first after it survived going under during the pandemic. I have noticed some changes in the service, but I think they are understandable given what happened a few years ago.

Some parts of the flying experience stood out to me. First, the airline’s check-in and bag drop processes were quick and efficient. It even included fast-track security. Second, Virgin Australia’s boarding process is fast and unique, given that the airline uses jet bridges. They board passengers from both the jet bridge and the rear door through the stairs.

Third, the airline notifies their passengers through the mobile application once their check-in luggage is loaded onto the aircraft. Fourth, the inflight entertainment option on personal devices is always a bonus in the age of low-cost flying. Lastly, the airline still provides complimentary on-board drinks (coffee, tea, or water) on short domestic flights like this to Brisbane.

This flight was not all good; it also had its misses. First, I noticed the reduction on inflight snack service. The airline removed the complimentary snack (granola bar) and other drink options such as soda and fruit juices which they served back in 2018.

Second, the inflight Wi-fi prices are expensive. Other airlines, like Emirates, offer Wi-Fi access at cheaper prices, while Singapore Airlines offers it for free to all Krisflyer members. Lastly, the airline sent a lot of pre-flight reminders and offers. I received five promotional emails within 7 days. I believe that is too much. These promotional offers and emails are fine if they are not sent this often.

Nevertheless, I still had a nice flight with Virgin Australia. I will still consider them for my future flights within Australia, especially when their competitor offers more expensive flights.

Here are some details of this flight:

Airline: Virgin Australia
Flight Date: 30 August 2023
Flight Number: VA 943
Route: Sydney, Australia (SYD) to Brisbane, Australia (SYD)
Duration: 1 hour & 11 minutes
Seat Number: 17F
Aircraft: Boeing 737-800 Next Generation
Aircraft Registration: VH-YWD
Engines: 2 x CFM International Engines
Age: 5.8-years-old
Delivered: November 2017

Have you flown Virgin Australia recently? How was your experience? Will you fly them again soon or by any chance have questions about anything mentioned above? Feel free to share your ground and flight experiences or post your questions in the comments section below. You may also send them via e-mail to contact@thewkndtravel.com.

Thank you for joining me in today’s flight report. I hope you can check out my previous flight reports with Singapore Airlines, Emirates, EVA Air, Air France, Vietnam Airlines, Cebu Pacific Air, and Philippine Airlines. I hope you also look forward to more flight reports in the future.

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PS. Photos were taken using my OnePlus 9 Pro.